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Reviews for Jack in the Box in Houston, TX

Celena Bustos 1 year ago
1

This review is exclusively about the middle-aged female that took my order on 11-7-22 @ around 11:45 am. At the drive-up she... kept cutting me off as I was trying to explain HOW I wanted my order: no ice in soda, no cheese on sandwich. Her interruptionswere, "Does that complete your order?". No, not until I can finish telling you how I want my order. She did finally put no ice,but after I told her the third time no cheese, she just closed the order, so that the display no longer showed my order, onlythe $ owed. Since I couldn't tell if she'd added no cheese, when I pulled up to the window I mentioned to the young ladyworking the window that my sandwich was no cheese. She saw that it didn't say no cheese so she said to the kitchen no cheese onmy sandwich. The middle age female shouted out, "yeah, no cheese," like she had put that on my order already. Then when theyoung lady at the window tried to give me my food, she noticed that the fries were missing. She asked for fries from themiddle-aged female who replied, " she must have just added that. " No I didn't. It had always been on the order. She was justbeing rude again. I pulled away from the window and checked my sandwich, and sure enough there was cheese on it. I pulled intoa parking spot, went inside the "restaurant," took the cheese off my sandwich, and told them, "Here's the cheese I told youthree times I didn't want." Read more

Dodo Dodo 1 year ago
1

The worse jack in the box first than all let me tell you if you order a milkshake they will asked you do you want the cherry... and cream what kind of question is that you obviously buying the milkshake just like the announce it anyways once you get yourmilkshake there is not cherry or cream they will ask you to pull over to the front so they gonna get your food takes foreverwaiting for more than 20 minutes so combo # 15 chicken nuggets 10 pieces they make it 8 claiming 10 it?s no longer availablewhen other jacks near by sell the same combo for the same price it?s ridiculous the way the manage this restaurant Read more

Monica Terry 1 year ago
5

Fast and friendly and the drinks were fresh. Drinks are an important part of the meal. Right on. Will return.

John Sauer 1 year ago
3

The place was basically empty. One other order before me. I ordered one breakfast sandwich and it took 15 minutes. Food was well... prepared I'll say that, but it took way too long timewise. Read more

Jose Cruz 1 year ago
1

I was robbed of my 12 dollars here. I ordered food at 11pm thru the app since they say they close at 12am. To my luck I pull up... at 11:20 and the guy tells me their close that cleaning starts at 11 and I was like I placed an order n they took my money hesaid there was nothing he could do about it. I emailed n call and still no resolution I wish I could give it no stars Read more

Brenda Murray 1 year ago
5

Great food I always get good and fast service when I go there food is always freshly cooked friendly service very clean.

Yessenia Gonzalez 2 years ago
1

Awful service it was getting better when they changed their night personal but now that the old crew is back at nights the... fries are terrible. They are so un professional and rude . And to top it off they are always close early the hours of operationsay 12 midnight but they close by 10pm and all they yell is we're close or we are close for cleaning and it's never clean I hadstarted to buy food there again because it was getting better but now that those ladies are back I'm not going back there again???? Read more

Juanita Cruz 4 years ago
2

Vistied here today. We are at the drive thru ordering popcorn chicken meal. And we asked the person taking our order... if the... large box would feed to people? In ENGLISH and he said I don't speak Spanish:/ My husband said back in not talking to you inSpanish. I asked if the large box of popcorn chicken would feed to people. He said okay you want the large order:/. Then we pullup and he is as Mexican as can be. What's wing with speaking Spanish? Just like what's wrong with speaking in sign language?NOTHING Read more