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Reviews for Kaffeine Coffee in Houston, TX

Stacey Bland 1 year ago
4

I?ve seen multiple people leave negative comments lately (I understand to some extent) along with harsh responses from the owner... (understandable as well). I live in the area and really enjoy this establishment so I figured why not share my experience with afew suggestions vs straight bashing. 1. I love their chicken sausage croissant! It?s been out a couple of times but they made upby giving me a discount the next time I came by! Nice touch! 2. The lady at the window is always nice. Can tell she?s very busybut always kind to me. Here are my suggestions (coming from a place of love because I hate to see these harsh comments): Priorto the plumbing situation I?ve visited during business hrs on the week just to find out the restaurant was closed. I understandwaiting on Google to update but I highly recommend utilizing your IG page for updates. This way you can instantly communicatechanges since you?re dealing with a rapidly changing situation and your customers can know without actually going to therestaurant (gas is too high! Lol). I also suggest posting multiple signs with your updated hours specifically one right next toyour normal hours. I know you?ve mentioned that you don?t take phone orders. However, being able to contact you is prettyimportant. What if my order was incorrect? What if I want to make sure my fave item is in stock before leaving home? Just athought. I?m not an owner but I?ve been a restaurant goer for a few decades now lol so I think I can offer some good feedback.Feel free contact me if you have any comments or concerns! I really enjoy this place and I want everyone else to enjoy it too! Read more

chelsie yingling 1 year ago
1

I have had coffee here twice. The coffee was delicious. I was considering going to them today because I was in the area.... However, after reading these reviews, should any other potential customer. The way they speak to reviewers is unacceptable. Iwill never come back, and neither should anyone else. Some Reviewers may be ?whiney?.. but the response is equally, if not more,absurd and bitter. If I would come back, I?d almost be nervous for the experience now? which is sad. I see many peoplecommenting on wanting to support a black owned business and the owner almost mocking it. Wow. Reviewers expectations may be toohigh sometimes; but they are human and I prefer businesses that run professionally. I?m sure this will cue another lowvibrational response. Read more

Tonia J 1 year ago
1

Every time I come here there is an issue with the number not in service, slow service, not open during business hours, can?t... come inside because of some event. How in the world is this business still open???? It is Thursday at 11 am and it is closeddespite the business hours stating they are open. A waste of people time, gas and money. In regards to the Owner's response, Iam not surprised with the level of unprofessionalism, condescending, deflective and ignorant remarks you made, is more evidenceas to why this business is ran so poorly. There was no sign on the front door regarding the plumbing. What about you businesstelephone number that is out of service?? I am not being negative I am giving a review of the facts surrounding this business.Instead of responding in a more professional manner and taking the constructive criticism of a customer you attack....shameful! Read more

Jasmine Huynh 1 year ago
5

Great service here! The lady who took our order was so sweet and lovely and genuine. She definitely made my morning and her... bright personality is greatly appreciated. I got the rose water latte with oat milk. Not too sweet and I enjoyed it. I also gotthe sausage croissant which was a little too greasy, but of course it would be. It was also enjoyable, but a bit pricey ($10 forthe sandwich) Cute place :) Read more

Faith Harper 1 year ago
5

This place is a delight. Absolute delight. The staff is amazingly friendly and welcoming. It's unapologetically Black owned,... with empowering murals and decor. It's a treasure. The whole vibe is welcoming and homey, even down to the drink and foodoptions. There's something for everyone here -- gluten free, vegetarian, etc. Also, hands-down, the best breakfast sandwiches inthe city. The drinks are perfectly brewed with unique and imaginative combinations. And, this place is all about the littletouches. My coffee cup had heart stickers on it today. Made my morning. A friendly smile and a heart sticker -- everyone needsthis in their morning routine. Read more

Kimberly Cotton 1 year ago
4

We really enjoyed our delicious croissants breakfast sandwiches however the prices on the board didn't reflect the amount... charged $10.50 ×2 + $2.00 add turkey + 1 wake up coffee and I ended paying $34.20 so just make sure you get a receipt so thatyou're consciously aware of exactly what you're being charged and are paying for. However the breakfast croissants was deliciousand my mother enjoyed the wake up coffee. I would recommend this restaurant and I would also revisit when I'm not in such arush. Read more

Yannie Nicole 1 year ago
5

The menu is wonderful, there is literally something on the menu for everyone, including vegans, dairy free options, kid friendly... options, and caffeine free options. The food options are phenomenal and the prices are very fair. I cannot wait to return! Read more

Raven Kimble 2 years ago
5

I had a 48th Birthday on 12-07-2021. And I have been treating myself to a Different Black ???? Owned eatery everyday. This spot... has a Great tasting breakfast sandwich..you go up to the side window to order. And the young lady was kind enough to bring it tome outside. I asked her what would she suggest for the breakfast sandwich and she said the Cajun Turkey with Havarti Cheese. Itwas very good. I Love the fact that this is Black ???? Owned...keep up the great work and staystrong..??????????????????????????????? Read more