Reviews for Papa Johns Pizza in Houston, TX
i call 15 20 min before closing everyone said i had time kep putting me on hold i put order in i get a call and was told i dont... have time. omg this has to be the most unprofessional place i have dealt with Read more
Quality has really gone down, the management is non existent. employees in the back kissing and feeling each other up. And... literally every time I ask for "well done" they send it raw like on purpose.. I try to give them a chance everytime but I meancome on! Read more
Manager is the most rude individual i have ever encountered. I tried explaining my situation about being allergic to green... peppers and he hung up the phone. Claims his name to be Bob. Absolutely worst customer service ever. Did not bother helping orcoming up with a solution. I suggest anyone to never order from here, and i will be reporting this to the corporate store.Absolute worst treatment i have ever encountered. Read more
Ordered 1 L pizza. Called in 2 minutes later asked if it was too late to to make it thin crust. The guy on the phone... sarcastically responded ?wonderful?. I asked him for his name and said if it?s that big of a problem, cancel my order. He hungup on me. Read more
I ordered my food around 6:30pm or so. It's 10pm and still no food. I talked to the person on the phone, not sure who he was, on... the tracker food said delivered...it definitely was not. I tried calling back after I was told, "he promised to call back afterhe got a hold of the delivery driver", and every time after that conversation, they kept just hanging up on my or leaving me onhold. Will be calling corporate and or the store owner as well as disputing the charge on my account. Absolutely USELESSemployees at this location. Next time call or check ID TO VERIFY THE PERSON GETTING THE FOOD. They should all be fired. Read more
We ordered the garlic parmesan wings, a 15 piece buffalo wing, and giant extra cheese extra pepperoni baked to the edge' Shaq... pizza.... Well lol the photos speak for themselves.... ???? They offered to give me credit for a replacement pizza but said theGM would have to handle our issue. And when somebody orders a 15 piece they expect to receive more than 2 flats. Not cool papaJohn..... Read more
Today I ordered a regular pepperoni with sausage and spinach with alfredo sauce, both pizzas were large. I wasn't satisfied with... the presentation, both pizzas were unappealing and it seems you have lack of toppings. Read more
I ordered a shaqaroni and it looked like a regular pepperoni pizza. I went back to complain and get my pizza remade but the guy... working kept arguing with me that it's supposed to be that way and that's how the pizza comes. How is he gonna tell me that whenI had a shaqaroni two weeks ago and it looked way better than the one I received here? Anyways I received my refund Read more