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Reviews for Subway in Houston, TX

Taz Manian 1 year ago
1

Customer service is horrible. I walked into this location and no one was upfront (which I can understand if the store doesn't... have customers). I really needed to use the bathroom. I go to the bathroom door and there's a key in it. I went to use therestroom and an out of shape Hispanic looking woman said in a rude voice "Ma'am the restroom is for paying customers only." Sheassumed right off the bat that I wasn't a paying customer, probably because I'm ????. I told her I was going to pay and I calledher raycist because she had no right to assume I wasn't going to pay and had no right to make that assumption. I did use a fewchoice words with her then I left because she deserved it. It's funny because all the other workers that work there have alwaysbeen nice and pleasant to me when I've visited this store. I don't know if this lady is a manager or what but she needs to befired because she is making the store lose money because I definitely don't plan on returning. Read more

ellis harris 1 year ago
3

I Uber here the looks were impeccable one of the cleanest subway shops I've ever been into.

TRENCH SQUAD TV 1 year ago
1

Worst place ever it stinks I?n there the employees vegetables allways look old I won?t be coming here no more

Alberto Flores 1 year ago
3

It's been a while since I had a subway meal. Post inflation because I don't remember having to pay almost $13 for a 6 inch meal.... Russia Russia Russia or better yet F@#$ Joe Biden Read more

Alma Almazan 1 year ago
1

I went in to the Subway on Saturday June 25th at 7:20 PM the doors were locked sign says that they close at 8 then went to my... car an called the store youngman picked up had a sassy attitude asked his name he said for what asked for managers name hestarted laughing I told him I wanted name to complain he still was laughing an refused to complie this is the worst service everso I then called Sunday an again another youngman answered I requested to speak to manager he stated she was not there asked forhis name he also refused asked for managers name also refused well corporate it is what is it with SOME OF THESE YOUNG WORKERSNOW DAY'S SMH!!! ATTITUDE PROBLEMS LEARN SOME RESPECT WITH OUT CUSTOMERS YOU WOULDN'T HAVE A PAYCHECK Read more

Christian Vasquez 2 years ago
1

Was super excited to grab from my local Subway, unfortunately that all changed with my experience at this Location. Upon arrival... I was greeted with rolling eyes and frowns, I shrugged it off because I too work in the industry and understand how hard it canbe dealing with customers. But the lack and bare minimum of customer service I received from these ladies was very unpleasantand awkward. Ready to order, one server just stared at me, I had no idea if she was ready to take my order or not. And I'veworked plenty of places to know it is important to greet the guest to see if their ready, not the other way around. As I placemy order that I repeated 3 times I notice how disgusting & Unreplenished the line was. I then asked for provolone cheese readyto just get out the line and notice she is putting pepper jack cheese on my sandwich and she replies to me "oh I thought yousaid chipotle" I just didn't understand how she got chipotle from provolone but was grabbing pepper jack cheese? Server, clearlywas not pay attention to detail and clearly did not care about the guest or her job. By the looks of it, they just hire anyoneat this establishment considering every-time I walk in there is a new employee. This ultimately reflects back on the Manager aswell because it looks like they are not properly training these individuals or setting these employees up with the skills theyneed to be successful at for the job they are doing. Read more

Maria Vazquez 2 years ago
1

I placed an online order through the Subway app on Sept 8, 2021 around 7pm. My pick up time came up at 7:55pm and the subway... closed at 8pm. I went to pick up the order at 7:50pm and the employees there came up to the door and told us they were closedand shut the door. Even though i was there before my pick up time. They advised that I speak to the manager Gabriel the nextmorning. So I left empty handed, no food and no refund. Returned the next morning and the manager stated that there was no waythat he could give me a refund and that he would give me store credit. I told him that i just wanted my money back and hepromised to do so, but it's now Oct 26 and I have not received anything back. I called again and again but the manager Gabrielwas fired and new management told me there was nothing they could do since the manager Gabriel was fired already. Smh. Pleasebeware of this Subway, they are thieves. Read more

Karmelita Straight 6 years ago
2

The food was great, but I left two stars because of the employees conduct. They weren't friendly, seemed as though I was a... bothersome to them. They were cussing under their breathe. Read more