Reviews for Wendy's in Houston, TX
Wendy's was good but on my biggie bag,there was no bacon in a double stack bacon burger and the drink machine only have like 4... choices out of over 25.? Read more
I visited yesterday & the manager was extremely rude. I asked a ordered my burger special & the order was completely wrong. So I... took it back to have them fix it. Since it took a few minutes the worker was going to give me fresh fries & she instructed herto put them back. She had given me fries already. By this time I was annoyed. So I asked a question about how my food was made &she told to mind my business?..Never visit this location! Service is horrible!!!! Read more
Don?t waste your time with this location. They never have anything, but an attitude. The drive thru is slow af and seems to be... open based on convenience of the employees working. Read more
This was my go to Wendy?s over any location. I would drive out the way to this location before others. Here lately, it?s been... disappointing when visiting. From the service all the way down to the food. I encourage hiring someone who can multitask, not beon their cell phone, or have full conversations with others in the back that aren't customers. It'll create a much bettercustomer service experience. I hope it gets better. Read more
On June 12, 2022 on a Sunday at around 1:34pm. The black lady who took the order rushed me (this is to try know who exactly did... it) she didn?t listen to what I was ordering and had the nerve to tell me ?look at the screen? which I was obviously staring atand I saw she put 1 sandwich instead of two and she had the right to actually tell me to open my eyes and see what?s on thescreen. She was rude and at the end of the day she messed up my order. I wanted normal chicken nugget for my baby but she madeit spicy. I wanted two large drinks she gave me one large and one medium. I was skeptical about going there because I had a badexperience there before. Lo and behold another bad experience. You can?t just hire people and throw them up there to work. Theywill handle it like they do their homes. These people need training and consequences for their horrible customer service. I workin customer care and I give it my all. I even respected her by saying ?ma?am and thank you? but she was not easy to place orderwith. I know the owner won?t do anything about this but this must be said. Read more
This has got to be the slowest Wendy's I've ever been to. I waited 6 minutes before anyone took my order. Car were piling up... behind me, but no one was in line in front of me. What were they doing that they couldn't take my order. A lot of people, likeme, only get 30 minutes for lunch. You can't waste half of that time waiting for someone to take your order. It's all in thetitle "Fast Food". Read more
Soo I went to Wendy?s to purchase my food the guy was very rude and I was told the prices were changed after I was made to pay... more the same guy comes out and changes the prices this is unacceptable I should?ve been given what was out there and then hewrites a number down for the mgr Ana whose mailbox was full so I couldn?t leave a VM ! This is the worse Wendy?s ever I havenever been treated so bad; also eeveral days after I went back to get a frosty and a sandwich I pull up to the speaker I sit for20 minutes no one said anything I proceeded to go to the window I see a huge young man he looks back and proceeds to finish whathe was doing with a headpiece on his head he fills the drink and then comes to the window the guy opened the window he didn?teven greet me so;I ask for the frosty he then said NO ;I was like wait what he then replied No again I replied Nooo he thenreplied the machine isn?t working and closes the window and walked off this is ridiculous so then I pulled off! I will never gothere again 3508 S Dairy Ashford this has not always been like this but now it has gotten out of hand!????????????????picturesof him switching the signs and my receipt price! Read more
Great food! Hard to turn into with the current construction, and odd placement of the drive through, as it's attached to the... BACK of the gas station. That was the only reason to count off here. Read more