Reviews for Whataburger in Houston, TX
It is 10:31 and I placed an online order that said it would be ready at 10:15. We had to wait 5 minutes to be acknowledged... before our 15 minute wait began. We ordered 2 burgers, fries and sodas. I haven't even been handed our sodas yet. There is nointeraction, no expected wait, no additional sides and if I wanted to wait 20 minutes for a burger, I would have gone to Papa'sbarbecue. At least they give you steak fries. Now, I'm finishing this review at 10:35, and there is 1 person ahead of me. Ibelieve they are still grinding the cow. I will update when it's completed. ______ Update: Willie placed his order after theonline order was placed. He got his food in hand before I got mine. 5 drive thru orders have been handed through the window. Ithink they prioritize everyone aside from online orders. 10/10 would NOT recommend. 10:40 and the cow is still being ground. Read more
Came in with a business group of ten. Food was good and service was outstanding. Five out of five. Obviously well managed... and that carries through to the staff. We felt like VIPs. Make this location a stop for your next lunch! Read more
Post-festival we came here at 1 in the morning with a long line, but we got our food really fast. Fries were hot even when we... made it back to our place 10 minutes away. Plenty of napkins and ketchup. Friendly drive thru service. Read more
Just received superb Customer service from Johnny on the night shift serving up a smile, precision, (he got my order right) and... professionalism. He?s an alien in the fast food industry these days. This kid is going places. That attitude goes a long way.Thank you sir. Read more
First time in this fast food restaurant drive thru was fast, food is good big burgers like the fries.
If you have time to waste then sure come by here. You ordered online? You?re still gonna wait 20min+ for your food. Oh and they... always forget your extras sauces too, even if you PAID for them. Edit: ordered an AVOCADO BACON BURGER but alas it has noavocado on it. Has the sticker. Honestly not sure how you miss the main thing of the burger. Seriously won?t be coming back. Read more
Drive throu lines are usually pretty long but now that they have mobile orders, you don't have to wait in line! Inside the store... is clean and get to fill your own drink. You get a reward for every 5 visits as well! Download the app! I got a free meal todayfor an app promotion with a purchase of another meal. For those of you cutting carbs, you can order the burger with no buns. Myhusband likes the shakes from here. Read more
Above and beyond!!! Just wanted to give a proper "shout out" to the amazing operating manager at this location - Sergio made a... fast-food place feel local! My kids attend The John Cooper School in The Woodlands, and Sergio went out of his way to deliver ahot order to our group of basketball players at a local school. Thank you! Read more