Reviews for Pizza Hut in Hubbard, OH
Terrible service had a 4 hour wait food was cold and didn't taste good at all
They never brought my order. I waited for over an hour for it. I had children to feed as well.
After over an hour of waiting for my order to show up I called to find out where it was they canceled my order without calling... me then they said they didn't have my number this was an on line orders they had my number and email address then when I askedabout my my refund of my money a 60 order so I can order somewhere else the manager said I had to wait until the end of day torefund it back to me Read more
Double check the orders. And remind delivery drivers that contactless delivery means shouldnt have to take my own food out of... their bag! *Update* 1/28/22 Ordered from the hut again and it took 2 hours for my food to show and was missing boneless wings.Probably wont be ordering from the for a long while. Read more
I ordered 3 large pizzas and two 2 liters of pop online yesterday at 4:00pm for a scheduled pick up for 6:30pm. I paid online. I... arrived to the pick up window with my cell phone confirmation in hand, the guy working took 10 minutes before he evenacknowledged us, he then said ?oops my delivery guy took your pizzas.? He said he would have them delivered to us and wrote downour address, an hour later we heard nothing. We called the restaurant 4 times and the phone rang and rang with no answer. Wefinally went back to the restaurant as I had been charged $60 for this order and at 7:45pm this same worker then claimed we hadnot paid for our order WHICH WE HAD. He made us wait 10-15 minutes again before finally giving us our order. We could hear thephone ringing and he was not answering the phone. I will never order from this Pizza Hut again. This man?s employment should berethought. This was at the Hubbard Ohio Pizza Hut. Read more
I ordered a medium pizza with cheese and mushroom and a double order of breadsticks. The pizza was raw in the center and the... breadsticks were rock solid. I was very disappointed. I should have known when I picked it up that there was going to be issues.The girl that waited on me seemed not to care about anything. No hello, no thank you, no smile. Just a very unpleasant serviceall around. Read more
We tried to call and place our order but no one would answer the phone. I then placed our order online and had the OPTION to... pick up the order at their curbside window but did not select this. When I arrived, I went inside to get our food and waitedseveral minutes with no one acknowledging me. I looked behind the counter and politely asked if my order was ready. I was toldthat the reason no one would speak to me was because I was not to be in the building and should have read the sign on thewindow. I was told to leave and walk outside to the take out window for them to talk to me. After going outside and driving upto the window, I apologized to them and he told me many people make that mistake. Maybe they should lock their doorthen????? When I got the food home I found the pizza burned and the wing dressing just not mixed in at all. See attachedphotos. A very poor experience all the way around. Read more
Great people. Pizza melt was wonderful. Hope they keep it on the menu forever.