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Reviews for Dairy Queen Grill & Chill in Huntington, IN

Jeremy Shoemaker 1 year ago
1

They are, by far, the slowest drive thru in the history of "fast food."

Susan Daugherty 1 year ago
2

The ice cream treats were good and pup cup was generous. The disorganized staff was inefficient there was not a good flow as to... service the customers. The drive thru lane was very narrow and hard to recognize at the very back of the property and with theparking lot layout makes for a situation that a few cars in drive thru causes parking lot jams. We decided to go in and carryout . I waited along side 6 other parties, our wait time was a bit long. They appeared to have two seasoned employees one doingdrive thru and the other was cooking. The young man taking orders had to ask many questions as to where items on the register, he was unrolling coins for the cash drawer, all the while trying to take orders. He was inexperienced and made the first badimpression. The gal that made the ice cream treats had a difficult time organizing her thoughts and which orders were neededfirst. They had a large order as we were walking in so that contributed to additional wait time for customers and stress for analready inexperienced staff. The comments and attitudes of most of the staff was not pleasing nor polite. One young man helpingin the kitchen had a strange hair style that allowed his hair to be all over the place..it should have been worn out up or undera cap. Our treats came after a 15 min wait in line. It wasn't the best service , the facilities needed a deep cleaning. Theyneed batter training for the wait staff. Read more

Amanda Anders 1 year ago
4

Good food, up and down service. Sometimes the employees are okay and sometimes you get attitude. They do their jobs though!... Everyone has bad days! Read more

Sarah Fulton 1 year ago
1

The food was terrible and it took a solid 20 minutes to get our order which we only got after the young kid delivered it to the... wrong table. The cooks there are terrible as well as management I don?t know how many idiots it takes to open a box. the countergirl was nice though as she had to do managements job of yelling at the cooks that their behavior was unacceptable. Which thenwe got to enjoy the staff cursing loud enough that we could hear it in the back of the dinning room. Read more

Ben Williams 1 year ago
1

Not good. Dining area was very hot. I came to cool off. Waited 30 mins for the wrong order. Maybe try again in another 10 years.

Josh Ray 1 year ago
1

Took 45 minutes to get food! They completely forgot about my order and I had to go give them my receipt for them to make any of... it Read more

Brandon Kulwicki 2 years ago
1

Very disappointing. Doesn't seem like the staff is either trained well or coordinated very well. Lots of people running... around. Up to a 15 minute wait with very few people in the lobby. Also, straw for a blizzard should have given it away. Yes,it was melted. Read more

Eric Stender 5 years ago
1

Not recommend. DQ is great, but not at this location because the service is far below par. Hot food served cold. Staff simply... doesn't have any form of standard, everything behind the counter looks like a mess, two people in the same experience seemedagitated that they had to take my order. I have said multiple times I won't go back to this location and 4 out of the 5 times Ido, I'm reminded why I made that decision and leave wondering why I gave them another chance. Read more