Reviews for El Pollo Loco in Huntington Park, CA
The drink was the worst I?ve ever had. Got strawberry lemonade and I sipped it and wanted to spit it back out immediately. It... was extremely salty and sweet and thick. Straight syrup. The pollo bowl and the extra tacos were good. Read more
Dear Management, please speak to your scheduled shift of today's date and time check your camaras. The dining room is super... dirty latterly all tables dirty and floor with black spots as you enter the restaurant. The dining room needs immediateattention doesn't matter how busy the place can get. We are in a pandemic we're everything needs to be sanitized specially in afood place. Us the customers need to feel comfortable dining in or visiting this particular place. Read more
Mashed patoatoes were very good, mac and cheese as well but wow they burned the chicken so much it was hard as a rock, i have... dogs i gave them a piece they even had a hard time chewing it. 2 pieces of chicken had to be thrown away it was very brittle andhard, the chicken has gotten way small honestly in 2 to 3 bites i can finish one i would stay away from this pollo loco and notwaste your money this is the 3rd time this has happened. (In my picture you can see the 2 pieces of burned chicken they evenlook like beef jerky. i used my index finger to show how tiny the pieces of chicken are they have gotten way smaller its becauseof inflation they charge us more and give us less) Read more
First time going here. I went through the drive through for lunch. I ordered a chicken and avocado burrito with a medium diet.... Cost me 12.99, which does not bother me. What does bother me is my chicken burrito had 5 small pieces of chicken in it, and itwas basically raw, very chewy. I had one bite of it and pulled the other 4 pieces out, So my 10.00 burrito even with the chickenwas mostly beans cheese and avo.No napkins provided, which I would think is just common courtesy since it?s a drive through.Never going to go there again!!! Pretty disgusting. Drive through date 6/9 at 1pm. Read more
5th bad experience at this particular location & definitely last. Ordered on app, order wasn?t ready until 40mins later AND had... to pick in drive thru, wait longer since going inside was closed AGAIN. I get to window to learn they?re out of 2 items Iordered & they replacement they offered me was uncooked & with hair!! These burn chips were the only ?edible? thing. Neveragain!! Don?t go here! Read more
Waited in line to be attended ten minutes later. Then i did not receive my one item over ten minutes later after bigger orders... were placed after me. Management needs to get it together in securing a good team work flow. The team at that hour did not helpeach other out. There was only was person in the front trying to take orders and hand them out. Read more
The staff was very nice and greeted us once we were inside ready to order. There was no line when we ordered. So there was no... much waiting time. However when we got home to our order the 8pieces chicken was very salty and overly brunt. When eating thechicken skin felt like chewing on plastic. Overall, I?m not so sure that I would return but the customer service was good. Read more
They never have chicken ! How can u be a pollo loco n tell customers we have no chicken it?s always no lie all the time I hate... this pollo loco n they are very unprofessional and bad talking people horrible service n u will wait 30 minutes in drive thruthat is the truth always the same thing !! Read more