Reviews for Subway in Huntsville, AL
The owner was rude to us. When we walked in a woman was sitting at one of the tables (a bad look) watching one of the workers... sweep. When we asked the worker if they take coupons the woman that was sitting at the table jumped up obnoxiously and grabbedour coupon, read it and rudely said "NO!" We will NOT ever return there. Read more
This Subway does not honor any coupons whatsoever anymore. Just a heads up
Didn't offer to toast my sandwich. Just wanted me to hurry up and get out of the way. Now I've got to try and toast my... sandwich at home. Read more
Great customer service from The Three Stooges LOL employees DJ and Malachi and Dakota
Will never return to this location. I was overcharged and I had to ask for them to fix my sandwich the correct way. Better off... going to a different store. Read more
Only 1 employee there, but the place was super clean and she did a great job making my sandwich. Everything was well stocked and... organized! I would definitely go back and recommend. Read more
Will not go back to this location ever again. Each time I go there and try to use a coupon the owner (indian lady) changes the... rules for how you can use said coupon. It says 1 per order but she says 1 per day, contradicting her worker who tells me it'sone per order as said on the coupon. Each time I try to use a coupon, she has an attitude. Then really, don't put coupons in mymailbox and not expect me to use them. The last time I went, I got home to realize I was charged double for one of my items, tome which is out of spite. Never again. I'll go the distance and visit another location where customers are treated with somedecency. The young lady working with her is nice enough. Read more
UPDATE: 10/5 - I decided to come back and see if anything had changed. I figured coming back a month later would give the... location time to update/change. Boy...how it has changed. I guess they fired Brad and the crew and hired a whole new team ofpeople. To be honest, they seemed clueless. I ordered turkey...got ham. They apparently messed up the person behind me too. Thatcustomer ordered a hot sandwich (like needed to be heated/cooked) and they didn't do it. I am pretty sure that customer wasupset - as they were saying some unkind things. . . I stated in my initial post that they needed to remove bad/rude staff.Replacing it with literal 'deer in the headlights' staff who obviously did not know how to make a sandwich really wasn't what Iwas going for. I felt bad for the staff actually. It looked like the had received zero training and were just thrown into thefire. If that is the case, then shame on Subway Management. ORIGINAL POST: I am giving this two stars and to be fair...it isn'tfair for me to do this. However, the Manager at this location needs to know the issue that is there. 8/30/22 - Went to this newlocation. There were three employees in the store - two females and one gentleman named Brad. BEFORE I GO ANY FURTHER! Theladies were FANTASTIC! THEY WERE WORKING THEIR HEARTS OUT AND REALLY TRYING TO KEEP UP WITH THE PACE OF THEBUSINESS! Then...there was Brad. In the 5 minutes it took me to receive my good (due to being busy and Brad simply getting inthe way...want to point that out!), Brad said three times that he didn't want to be there - loud enough where a (Me) customercould hear him. He then kept telling the other girls that he didn't want to work a certain position. He would grab the bread forthe sandwich and then say 'I don't want to do this anymore...'. He would then go to where the ingredients (lettuce, spinach,etc.) was and work on another sandwich and then say 'I don't want to work this location anymore..' He was really being a waist Read more