Reviews for Arby's in Hurricane, WV
The drive thru wasn't busy so we had our food quickly. The roast beef sandwich was good and it had plenty of meat on it. I will... give them a thumbs up. Read more
When we got here we are in. There was a poor older lady waiting at the counter for her food. We waited for nearly 10 minutes for... them to even ask us if we have been helped. They were too busy talking in the back to even pay attention to who walked throughthe door. We had to ask again for sauces and napkins. This place is very dirty as my pictures will show. I def. Did not ring thebell. Read more
5 people working. At the time I was there they were not busy. But the wait was long. I was dining. The dining area was filthy.... No napkins and only a few straws and kids. When we finally got our food the fries were cold. Also, I asked for sauce and napkinsat the time of ordering and they didn't put it in the bag. Which we were dining in so a little unsure why we got a bag. I askedthe lady working up front which she looked like she had management attire on, she ignores me and just turned her back. A youngman over heard me and got me what I needed. They were very loud and rude in the back. I could see. The slicer from the counterand it was gross. It was caked with dry roast beef. I definitely would not recommend this Arby's at the time. Read more
Pulled up to drive thru and waited for 10 minutes, thought maybe they had closed even though it was only 5, pulled around and... went inside, lady was behind the counter said hi and walked off like it was a self order kiosk. Waited for a while and startedthis review and was about to leave when someone else came from the meat cutter and asked if i had been helped yet. Overall mywait for the mess of a sandwich wasnt worth it Read more
Food is consistently excellent. Especially the Pecan Chicken salad sandwich. Staff is in constant flux so sometimes a new member... seems confused, but we still get the right order. Read more
I go to this location because I only have 30 minutes for lunch and it is close by. I walked inside to order and stood at the... counter for 4-5 minutes and no one came to the counter. A young man was at the fry basket and could have gotten the otheremployees attention but did not. I walked away still hungry. They may need more staff or perhaps a bell to alert that they havecustomers. The drive thru was quite busy. Read more
Honestly. The service is the absolute worst at this Arby's. They could have zero orders and still take 30 minutes, literally... got 5 curly fries in an order. The employees just want to stand around and talk and be rude. And the short haired lady who runsthe drive thru is impossibly rude. Spend 40 bucks on 3 sandwiches, you could at least get something more than a grunt and themtossing your food on the counter. Read more
Super fast service, very nice workers and the order was accurate. Gotta say the milkshake came out looking like it does on the... commercial so Kudos on that job well done. Read more