Reviews for Captain D's in Hurricane, WV
Staff was friendly, and the food came pretty quickly, but the food itself was pretty average.
First off the food is great make sure your food is hot though. Service is mediocre. And as for the rest of it expect dirty... conditions dirty tables dirty floors dirty windows and as for the entrance a very dirty door. Read more
I went thru the drive thru. I ordered the family fiest with an add on of shrimp and a gallon of SWEET TEA. The fries were... undercooked, I didn't get my shrimp and the tea was unsweetened. I guess if there is a next time I will have to check all thefood and taste the tea.???????? Read more
enjoyable. People that work their were very nice ,But there fish is not very tasteful, because it taste more like minced fish... instead of tender flakes Alaska whitefish, and there vegatables were cold, will not be back there Read more
Well the dining room was disgusting..we had to use baby wipes to clean our own table..the baked potato was black/ grey on the... inside..the rice..fries..broccoli was cold..the girl working the counter was rude!!multiple Employees were setting on the curbby the front door & repeatedly went back out there through out our visit..the trash was running over & No one ever tended thedining room...the floors had stuff spilled and tracked on them everywhere!! At times they left only 1 or 2 workers inside and attimes I witnessed other customers being ignored !! I have been coming to this restaurant for many years and had never seen itin the shape it was this day!! Read more
The last three times we?ve visited the order has been wrong. Today was the worst, no one got their correct order. Once returning... to the store, the staff was extremely disrespectful, claimed our orders were originally correct (despite half the food itemsmissing), and made it extremely difficult to get a refund or new order. A man in the parking lot claimed to be waiting for hisfood for over an hour. The food was good, which is why I gave it two stars, and I have always loved eating here, however I can?tsee myself eating here again soon seeing as what a hassle it was. Read more
I am very disappointed. As a professional driver I checked to make sure lobby was open to place order. I walked to your store at... 8:15 pm to find both doors locked ???? Thanks for the false information Read more
First time customer. Enjoyed the food and polite customer service.