Reviews for Stewart's Shops in Hyde Park, NY
Stewart's is good and has great ice cream but every time I go in there in reminded that I live in a cesspool. I always get stuck... waiting behind a little old lady that smells like an ash tray buying her weeks groceries with her food stamp card. Then she needcigarettes, and she needs 10 lotto tickets checked and needs another 10 tickets, all specifically different from one another allwhile you are waiting with milk on your way home from a long day at work. Ugh. Otherwise great place, not choice customers. Alsono one has a clue what they're doing pulling in and out of the parking lot. Read more
My daughter and I just had a miserable experience trying to get hot fudge sundae'sfrom an employee and a manager. Employee was... so rude and made my daughter feel so uncomfortable. We were told out of hot fudge, vanilla ice cream and even sprinkles. Mydaughter drives there every night and so upset Read more
The best ice cream... My husband love it. And ice creams cups...the Stewart's for tô go
Always quick and convinenat when we stop here especially the ice cream for the kids they love it,some of the pizza is ok also if... it's fresh. Read more
The two young ladies that were working tonight were absolutely dreadful! I purchased a canned drink, 3 shakes and a hot fudge... sundae for my 80 year old grandmother. We had the order written out exactly of what we wished to purchase and gave it to them.We had a punch card so one ice cream order item was free and we were entitled to a new card with 3 punches. After the order wasrung up and paid for by my debit card the cashier notices she didnt charge me for thick shakes as we requested and wrote. Shethen slowly begins making our order and what should arrive out of the gate first?! The HOT FUDGE SUNDAE TO GO. Ok, we patientlywait thinking surely our 3 shakes (2 chocolate and 1 cotton candy) will be following soon. 10 minutes goes by and I have yet tohear a blender. Look over to see two cardboard ice cream boxes in chocolate AND cotton candy had to be brought up front to theserving area. So time is still ticking away and the flavors are stocked. All this time my grandmas sundae is melting away as wesit at a table and watch this painfully slow scene drag on. Finally after 20 minutes or more the shakes are done and I requestthat the hot fudge sundae be remade as it was soup. Surely, I wouldn't bring that to my grandmother. The employee gets ratherupset and walks to the other side of the store for no apparent reason, dawdles on back and proceeds to scoop a very smallportion of the wrong ice cream, top it with very little fudge and whipped cream and hand it to me. I get home and realize thatthis brat of an employee couldnt even get the correct ice cream after physically showing them a written note and verballycommuncating what I needed. I asked for chocolate chip and got chocolate chip cookie dough so again disappointment for mygrandmother when you try to serve her soup, then the wrong thing entirely. Not for nothing, but I love stewarts and this shopdoesn't even have gas pumps to watch... The employees need to be retrained on basically everything from custom Read more
Hands down my favorite stewarts I?ve been to. The store is always clean everything is fully stocked. The staff and management... here treat you with respect. They get to know their customers in a first name based. Amber and Chris are my favorite employeesI don?t even have to tell them my order for my ice coffee they know it by heart and have it ready when they see me walking threwthe door! Such great customer service Read more
Terrible customer service! I went in today and there was ONE employee helping the counter while the other stocked... cigarettes...with 7 customers inside. The girl stocking cigarettes watched me juggle my baby, eggs, milk, and bread, and anelder gentleman with a cane juggling his items, while the other employee helped a lady with lotto tickets, she continuedinstead of helping .... Are these people even trained? Read more
Customer service sucked and I didn't like the worker there they put my stuff back even though I couldn't buy the thing I wanted... .so would not recommend this Stewart's Shops Read more