Reviews for Pizza Hut in Idaho Falls, ID
Take out is always ready when promised. Watch for good deals and specials on line.
Got completely ignored for several minutes and then got told very rudely that the pizza was in a bag on a rack in the lobby -... "you looked right at it when you came in." Sorry - didn't know I was supposed to just start digging through stuff. Don't worry,I won't be back. Wow! Read more
DO NOT COME HERE, THEY DO NOT CARE ABOUT YOUR SAFETY. I informed staff three times over the course of a month that there were... BLACK WIDOW SPIDERS in the lobby and on the underside of the only bench where customers sit. The webs remained undisturbed andthe EXTREMELY VENOMOUS spiders were becoming more and more numerous. I have several videos and pictures showing the spiders, andyou can even hear staff joking about them in the background. Absolutely horrific. Read more
This location by far, is my absolute favorite. Excellent service, great tasting pizza - always hot & fresh. The customer... service is outstanding. I always have a great experience with these folks. Read more
The pizza we ordered took hour to arrive , cold. We received the right pizza but could not enjoy it because it was like chewing... cardboard. And the lack of toppings. I think we learned our lesson. We will never order fro there again! Read more
Normally our orders come out amazing from this location. This last order was not one of them. Service was rude when I went in to... pickup my order. Pizza had been over cooked and the 3 ranches that I ordered were never put in the box. I even asked about theranch before we left. In an irritated manner and while walking away the man said sharply, their in the box. Got home now ranch.Frustrating because this is usually a friendly place. Read more
So it?s taken a little while to write this. The reason being is initially I ordered the Big Dipper pizza. It?s two feet long and... one continuous pizza sliced into little rows and absolutely covered in pepperonis and thick cheese. When my pizza arrived andI opened it it looked NOTHING like the photo. It was divided in half and cut like two deep dish pizzas with while still beingable to fit my added cheesy bread in the Big Dipper box? How?s that work or fit? I was disappointed by it but blew it off asbeing one of those times the picture for fast food doesn?t look as grand as what you actually get. THEN when I was talking to afriend today I google imaged the pizza and saw tons of photos of people reviewing their pizzas, and what did I see? Their pizzaslook like the advertising and not even close to my pizza. My pizza had random pepperonis all over it and the cheese didn?t coverthe entire pizza like theirs. So now I know it was a lack of poor service and bad employees my pizza was what it was. Read more
Decided to order pizza hut for my birthday...unfortunately, it was rather disappointing. The crust had not risen enough and was... flat, dry and hard (not to mention, the pizza was ice cold by the time it reached us. This location apparently outsourced todoordash, so the pizza was not insulated during delivery). The flavor of the pizza toppings was normal, but we exclusively orderfrom pizza hut because we like their crust. Ended up throwing it away because it was too difficult to chew through the hardcrust. Unsure if I'd order from this location again... Read more