Reviews for Francos Pizza in Ilion, NY
The pizza is good, just too busy and they admit to unplugging their phone. Hit or miss if you can ever get a hold of the place... to put in an order. They have lost a lot of business by not picking up the phone just from our family alone, we order fromSorrento's when they don't answer. Read more
Best pizza I EVER tasted. I traveled the country and found none better. I don't live in the area anymore, but my first stop is... always Francos when I am in town. Read more
Great pizza but last time I ordered extra crispy and got so sloppy it might as well have been pizza hut "crust".
Kinda bummed out. Last time I tried to order chicken Parm they were out of tenders. This time... Fake chicken. It was that... pressed stuff that's cut with soy. At $12 a sub... Sorry Francos. Lost my business. I can go down the street and get realchicken in my sub at the same price. Do you really need to cut corners that bad? Read more
Lovely owners, very sweet people. My employees and I go there all the time. They do a lot of charity and promote local events. I... work nearby and I was stuck at work, unexpectedly, for 11 hours, couldn't leave my store. I called and was willing to paydelivery for 1 slice of pizza, they brought me two free of charge. ???? They define small town hospitality. ???? Read more
Twice we ordered just pepperoni and onions, both time we got peppers. I'm allergic to peppers. Also, both times they couldnt be... bothered to read the names and gave us the wrong order 3xs. Oh and they don't know triangles from rectangles. Horrible,absolutely horrible. They should focus more on their pizzeria than all the community service they do! Read more
My favorite pizza place in the area. Love the cheese they use, also love their boneless wings! Highly recommend!
Grateful for what they do for the community, but when you're put on hold for 10 minutes, told there is an hour wait for a small... pizza, show up after an hour and have to wait for another 20 minutes in the store.. My business is lost. This has happened fartoo many times. Read more