Reviews for Jersey Mike's Subs in Imperial Beach, CA
Love this place!!! Plus I lost my sunglasses 1 month ago, thee person with all the tattoos saved them for me all this time!!... Love honest people !!! Read more
This is my favorite Jersey Mike's in San Diego, they have the friendliest human being working for them, his name is Mitch. Let... me tell you something , i wish I was a business owner just so I can steal this guy and make him a manager of whatever. Thisguy's is great, he really knows how to treat customers with respect and humor at the same time. I don't even live in imperialbeach but i would drive over there every time just for the attention that they have. I love this store. Thabks Read more
First time going to Jersey Mike?s. The employees where absolutely great, all of them where very helpful and nice. They gave me a... free cookie and had a great playlist on as well! I?ll give them 4 stars because I wasn?t a fan of the food but the service wasso good that I will go back and give it another shot, maybe I just didn?t order the right thing. Congrats on a great team! Read more
We've all heard that most people unfortunately don't post until they have a bad experience and are angry about it. Well let's... call this a potential learning experience that occurred last night instead: After calling 4 times from 6:09-6:11 PM, it wasclear the restaurant staff was choosing not to take phone orders for whatever reason. Upon arriving at the store at 6:20 PM,was informed that the grill was off and it would take 10-12 minutes to prepare a hot sandwich (why would a restaurant shut downtheir kitchen during dinnertime...?). By 6:45 PM the sandwich was still not done, so out I stepped for a phone call. Returningat 7:05 PM, was told by the staff that the sandwich was still not done and "we're busy and just all have to wait." Was alsotold to order something else if I'd like in a rather curt manner. Seeing as the wife and kids were at home, waiting & hungry,decided not to take Jersey Mike's staff up on their offer at that point. McDonald's Happy Meals it was. Now this is not to saythat Jersey Mike's food is not normally quite delicious and fairly punctual, but something was clearly not working properly inthe establishment's processes on the evening of 19 April, 2022. Read more
Today one of the owners cooked me an additional sub, because the first one was on the wrong bread. I was able to articulate the... lack of customer service, I received from three employees, just during today's visit. He offered to make me another sandwich,even before he heard my customer service concerns. You literally can visually tell the difference between the two sandwiches.One was made with care, one was not. Customer Service does matter. Read more
Great sandwiches. Thought I was back in NY. Good customer service. Nice to sit in the cool A.C. the room has a good vibe.
Honestly, the subs are so much better than any other sub I've had here in San Diego. The ingredients are very fresh and the... staff are very friendly and fast. No wonder it's always packed. Read more
I love Jersey Mike's but this one if far below the standards I've experienced at other locations. Little to no meat in sandwich,... I asked for it Mike's way and with mayo and they didn't include either one. Won't be going back to this location. Read more