Reviews for Gloria Jean's Coffees Independence Center Mall in Independence, MO

Had to wait 10 minutes just to get my order taken then another 10 minutes to get one latte. Then had to watch two white ladies... who came in after me get their drinks before me and had to remind each lady what my order was 3 times. I definitely felt Ididn?t want to be waited on by the staff. I won?t be returning here. Read more

This place is amazing! Best coffee, ever! I had never been to a Gloria Jeans, but the next time I?m even close I will come back.... (I live in Lawrence, KS, so it?s a drive.)! I got the crème Brûlée lattee, and it was so smooth, it?s really just magical!The staff was super friendly, even though they were slammed with customers. Also, it a cute little store with adorable coffeemugs, as an added bonus. Thanks for being so friendly, & having heavenly coffee! Read more

Great place my first experience was awesome definitely the spot to get coffee in the morning good customer service love the... people there AJ & Cherie are the best there Enjoys Guys Read more

RUDE!! If there was a way to give 0 STARS I would - asked for a manager due to his ?rudeness? and was told by the ?assistant... manager? - that?s who he claimed to be - he was the only one there and said he was unable to give the managers information- heproceeded to get a napkin and ?pick? his nose - needless to say- I left the store and did not order anything!!!! Also, my firsttime in and definitely the last!! Spend my money elsewhere!!! Read more

I tried this wonderful coffee shop yesterday for the first time, I was not disappointed. I had a white chocolate voltage and it... was delicious. I am currently otw to get another one today. Delicious ???? Read more

As this is the last standing Gloria Jeans (that I know of) near me, I was super excited to get some great coffee. I haven?t had... Gloria Jeans in 10 years or so. We were passing through town (3 hrs away) and knew of this location so we had to make a stop.Did not disappoint and was just as I remembered it. Best coffee out there! Wish there were more locations. Read more

This coffee shop is amazing. The staff is always so kind and never rush even when they?re busy. I absolutely LOVE their coffee.... I wish they had a stand-alone location in the liberty area, I would go there constantly. Unfortunately since independence isquite a drive we only get to visit when we go to the mall or are close to the mall, which is seldom the case. I 100000%recommend them! Read more

The staff here is always wonderful if you don?t know what you want to order. Every time I?ve been in can?t decide they recommend... the most popular items and their favorites, including good substitutions for out of season and discontinued flavors. Read more