Reviews for Pizza Hut in Independence, MO
They need new pizza cutters. The slices are never cut completely thru so when you pull a slice you get 3 instead. You have to... recut it or pull the pieces apart. ???? Read more
This is a great location for us to get carryout pizza. The pizza is always prepared for our request and they do it right every... time. I was impressed with the service person and our pizza was amazing. Great place! Read more
Food is always undercooked, even when I request well-done. I suggest getting Minsky?s. They make more variations of Pizza and... somehow manage to always cook mine properly. Read more
I always request contactless deliveries but they always end up knocking and waiting to hand me the box. If you are not going to... follow instructions then what's the point of even asking? I have submitted feedback on this multiple times when they send outsurveys but they just did it again. Also, I always request light sauce on my pizza but they put so much sauce that when you biteinto it the sauce is coming out on the sides. I'm getting really frustrated with this place. Read more
From ordering to delivery to opening the box! Everything was perfect! I actually was so full by the time I got done eating I... forgot to put the pizza up for left overs! My family loves pizza hut but this experience tops them all!! Read more
I originally ordered from Dominos. I was estimated a 20 minute delivery. 1 hour a 55 minutes later I received a text "Domino's... has cancelled your order, please call the store at xxxx with questions or concerns." I called the store and was on hold for 12minutes. Hung up, ordered from Pizza Hut, pick up this time as we are now HAnGRY. My fiancé did not look at the pizzas theyhanded him, and came home with someone else's order. The receipt for their order was attached. I called to let them know wereceived the wrong order but are still eating it because we are hungry. The man that answered was beyond polite and respectful, offered to check with his manager to deliver us the correct order ASAP. I did tell him that would be Unnecessary as we still atethe pizza, but would just like a refund for the difference as our order was more expensive. I don't usually call and complainor ask for things, but our order was more expensive and I don't like wasting money. They did not make me feel like a Karen forrequesting a refund in difference, they were respectful and understanding. After my experience tonight with Dominos...PizzaHut>Dominos for the rest of my life. Mistakes happen, it's the accountability within the store that keeps customers. Read more
Yesterday a thin crust pepperoni pizza, and cajun fries were ordered under my girlfriend's rewards account. I had it delivered... to my job for lunch. The cajun fries were spot on however the pizza was not. I'm usually easy going when mistakes happen becauseI've worked fast food, and I know it happens. However the this was inexcusable. The pizza seemed to be thrown together; thepizza was more crust than anything and very hard. Not to mention the pizza was barely cut. I've never had too many problems fromPizza Hut but what was delivered to me was just a mess. I even had to take a picture of the pizza. Read more
Our pizza was delicious, hot and delivered so fast! Very happy!