Reviews for Subway in Independence, MO
The Philly cheese used to taste good. It tastes awful now. Won't be back. Don't waste you money, go to FireHouse Subs instead.
Management needs to understand, when one person is working alone on the weekend during lunch or dinner rushes you are losing... money. More people walked out because of the line from only one person making sandwiches. Workers keep a positive attitudeconsidering the crummy working conditions. It's an all to common occurrence at this location. Read more
Grant was a new employee, did a great job. Sandwich was put together with care. Dude has skills. I'll be back. Clean up kept... store. Good job Read more
Coupon. Get a FREE Footlong when you buy ANY Footlong. Expires 08/20/2022. Coupon REJECTED. Server stated tried 5 times and cash... register would NOT ACCEPT??? We had used the SAME type coupon, at an earlier date with an earlier expiration date, withoutincident. THEN, we were able to use the coupon and for 2 footlong meatball subs it was like $8.00 something. Correct. Today,however, we paid FULL PRICE for 2 footlong meatball subs. Totalled $16.21. INCORRECT! The actual food was good. However, THAT WAS UNACCEPTABLE! We expect better! Am keeping receipt. Sad that Subway has resorted to this. ?? Read more
I came in on May 15th 2022 at around 4PM to order 2 foot-long cold cut sandwiches. There was ONE employee working on a sandwich... for a woman ahead of me in the line. A guy came in after I did to pick up his online order. I observed the employee trying toget our sandwiches done quickly. He seemed nervous. When he started on my order, I asked him where the onsite manager is. Hetold me he was by himself. THIS is a MINOR working ALONE in the restaurant! The kid doesn't look older than 15 or 16! Healthdepartment and city codes require a manager to be on site at all times. Some woman wearing a Subway t-shirt came into the store,walking to the soda dispenser to get herself a drink. But she left the store and got into her car. Where did she come from? Shewasn't there when I pulled into the parking lot at this location. I thought she was the manager coming back from her break??Nope. The minor was left alone to work inside a restaurant with 3 or 4 customers waiting on him to finish their sandwich orders.This is definitely a safety issue because if he gets hurt on the job and no manager is there, the restaurant and its managementwould be in serious trouble not only with the city but also the county (health codes), state (labor laws) and federal (childlabor laws) departments. He also needs to be re-trained to observe health code requirements to wash his hands when he changeshis gloves or when he finishes interacting with the customers at the register. God forbid the restaurant management allow minorsto work alone in the restaurant at this address. Read more
Very slow unprepared very slow on making things felt like only 2 people took them 15 mins not a fan of this location
Placed an order on the app it went through my Account. I show up to pick up my order and the employees mouthed we're close. We... went around to the entrance and the Closed Early Sign was posted. They didn't even have the decency to walk to the door & talkto me. I tried calling the store on numerous accounts even before we went to the store. No one answered... the 2 employees stoodinside & chatted while my friend and I tried calling the store and no one answered. I will not be returning to this store. Howdo I get reimbursed for payment?? Read more
I make my orden with the app when I went to pick up they don?t have in the system they don?t care about the costumer , I pay my... order with for the manager answers , they never give the orden I did have the order number already pay for Read more