Reviews for Subway in Independence, MO
Was greeted at the door as soon as we arrived. Young lady was very polite and made our sandwiches perfectly. Took 2days to eat... my sandwich. Mine had double meat and was delicious but more than I could eat at first. Made great lunch the next day! Finally aSubway I really enjoyed. Great job!???? Read more
I ordered a custom sandwich (took all the veggies off) for my little sister who is allergic to cucumbers and lettuce. They put... all the vegetables on so we brought it back to be fixed and they refused to fix it unless we paid them. I had proof in my emailthat i removed all the vegetables and they still refused to fix it unless we paid them. Customer service is horrible. So glad Ilooked at the sandwich before i gave it to her, it saved a hospital trip. Never returning again. Do not recommend. Read more
Nice people. Great sandwich! And I love their cookies! The store is always clean (in my experience). You can't ask for much more... than that. Read more
Warned everyone in line they only had 1 type of bread (15 min after Noon), were also out of 3 other items, charged incorrectly... for our sandwiches, between them couldn't ring up the refund, they phoned the Manager who never answered, searchedunsuccessfully for napkins (none at the front) and when we left: ANOTHER customer ran our sandwich out to us because they'dforgotten to sack. That's when I noticed they also charged us $4.87 for 3 cups of WATER. I warned a guy about to go in they area DISASTER- he went somewhere else. You should too. We are. Read more
I ordered one of their new 12 series sandwiches. While there employees were polite and prompt, they messed up my sandwich. I... didn't eat until I had gotten home and noticed then. I got a foot long monster which was supposed to come with bacon. And therewasn't any on my sandwich. I wouldn't care so much if it weren't for the fact that this singular sandwich with no chips or drinkcost me over $14. If I'm gonna pay that much I feel like I should say least have gotten what I paid for. Subway (all of them) isjust to expensive to go to anymore when a pretty basic sandwich costs me 15 bucks. Read more
There were two line staff making sandwiches and one manager at the register all three of them were friendly and I'm going and... when I had a question they were very polite and answer them as if they had full knowledge of everything that they were doing. Idefinitely will be back Read more
None of the mobile orders were ready because they were busy.. I understand that but if people that place the orders are standing... off to the side waiting for their food and don't attempt to make them and two of them cancel their orders..you lose that money.. Read more
Horrible experience on my lunch break today. I tried to order online and it would not go through. So I drove to the store to... place an order. Upon arrival the door was locked. The sign said open, the store hours posted on the door said open and accordingto the internet it said open at 9 am. I was there at 9:40 and it was not open. There was a blonde lady at the counter who juststared at me yanking on the door. I ended up getting in my truck to leave. As I came to a stop at the stop sign, I looked backone more time and saw the lady unlocking the door as I left the stop sign. She could have opened it when I was yanking on it. Iwasted my lunch break and time. Terrible customer service. I also tried to file a complaint online, but I couldn't because ofthe lack of store number. It's on the receipts and online on the store locator supposedly. But when you look online it gives youa 4 digit number and to file a complaint you need 6 digits then hyphen and 2 more. So horrible experience. ???? not the firsttime I've been ignored by employees at this location. ???? Read more