Reviews for McDonald's in Independence, OH
I went to drive through. I feel it took too long. I got my food and left. I got home noticed I was charged for my coffee with a... value meal. I though it was included with value meal. Tried to call twice later that day just to find out if I was mistaken. Iwas put on hold and then disconnected. I give up and will choose another drive through in future. Read more
We came on Sunday afternoon around 2pm and the inside was open on the 1st floor but the second floor was closed. The food order... came out fast and everything was correct. It tasted good. Only complaint is that the tables were not wiped off or someone wipedthem but not very well because we could see crumbs on every table. Overall we enjoyed our meal here. Read more
Restaurant very dirty. No one available to take order. And the kiosk will not let you take off mustard a Happy meal. My daughter... is allergic. So I had to order it at the counter which would be fine if anybody would help. Staff walking within like two feetof you without even acknowledging you're there. Very disappointed Read more
When this McDonald's is open, I've had good experiences. Although the past two times I've tried to order in drive thru, with... about 30-45 minutes left until close, on a Friday and Saturday, I was told that they were having a system update and couldn'ttake any more orders. Is this truly the issue, or employees not wanting to stay much longer past closing time to cleanup? Oddthat I was given the same reason twice, with those visits being a few months apart. Read more
This is the famous double decker Mc Donald?s. We came for breakfast and I stepped out the car to use the restroom. There comes a... moment when you must be blatantly honest. Clean this place up!! It?s total neglect on the part of management. After walkinginside, I completely lost my appetite. I usually share my reviews with my mom but, today I will keep this one a secret. She?shappy with her pancakes and that?s what matters, right?? WRONG. Customers deserve beautiful views. Read more
Always a pleasant experience. The inside was renovated recently. Two floor McDonalds. Once ordered they will bring your food to... your table. Drive thru is always packed but it moves fairly quickly. Read more
The fries were cold, we received no straws for our Dr Pepper that tasted like sparkling waters not Dr. Pepper. It looks fancy... but the customer service did not match the rest of the building. Read more
Is there a way to give negative stars? This place doesn?t deserve the one star I have to give them. We went through the drive... through ordered 2 cheeseburgers fries and kids meal and we didn?t get the cheeseburgers. Didn?t have time to go back triedcalling and they wouldn?t answer the phone. How hard is it to check an order before you hand if out? You want to be paid $14 anhour then maybe actually do your job. Read more