Reviews for Subway in Independence, OR
Here I sit wishing there was a zero star rating. I didn't take a picture of my burnt sandwich because I assumed Subway would do... the right thing and replace it for me. Not only was their response to my complaint insulting and rude, but I ended up with norefund, no replacement, not even a coupon. My sandwich wasn't even a sandwich as it was so burnt it was inedible. Beware! If youmust eat there because you're literally starving, be sure to unwrap your sandwich and check it before leaving. If you leave andanything is wrong, they will brush you off and steal your money. ---original impersonal unhelpful response---- Dear, I want totake a moment to thank you for contacting me and to extend my apologies for the less than ideal experience that you had in myrestaurant. I understand that the quality of the food during your visit did not meet your expectations. I know that we have letyou down, and for that, my team at Subway® is sorry. I want to make this right, and I am always looking for ways to improvethe experience for my customers, so I shared your feedback with my team to prevent this from happening in the future. Thank youfor choosing Subway® and we look forward to seeing you soon. Jacquelyn Garner District manager Read more
I dont know if they were busy but i order online a blt sandwhich add turkey, shredded cheese but what i got was turkey, shredded... cheese and bacon... Upsetting that i got home too eat and wasn't what i wanted nor filling. "Sandwich artist's" Read more
They were out of the bread I usually order, but the sandwich was still good ????
Not sure if this is a reoccur issue at this location, but so far everytime I order online they are out of 2/3 of their products.... I get being out of a couple vegetable options for the sandwiches but being out of everything besides jalapeños, spinach, andbanana peppers seems a bit weird. It might just be a staffing or stocking issue but I have ran into this problem quitefrequently here. Hopefully something changes or more evaluation on what they have would be beneficial for them. Read more
Update: although I still believe the below to be true, tonight the bread was hard and they were out of herb and cheese bread and... roast beef. I hope this was just a one time thing. The sandwiches are better at this location than the one in Monmouth. Thebread was soft and the toppings were fresh. Read more
I got a footlong veggie which was okay, sauce was dripping off my sandwich, very excessive. However, my wrap that I ordered to... have to lunch the next day had RAW UNCOOKED BACON, how is that safe to serve to customers?? I?m very disappointed with thislocation lately Read more
For a 2nd time now we ordered delivery off the website from this store and they cancelled our order without any explanation or... even the courtesy of a call. Had I not check my email after 30 mins I wouldn't have even known. This is ridiculous, IF you aregoing to cancel the order have the courtesy to actually call the customer and inform them. Read more
Service was quick. Not a lot of people waiting to order, so it went smoothly.