Reviews for Baskin-Robbins in Indian Trail, NC
Emilia was very rude and unhelpful and made a joke about how her manager quit 2 days ago and they have nobody in charge and they... don?t care?. She said they only have coffee as she laughed and told me tough luck and to figure it out when she hung up on me Read more
This place got every thing we ordered wrong, there was a hair in my milkshake, we ordered a medium for my gf and they gave us a... small, no staws, no change back, coughed on our chauffeur, we ordered capachino and they didn?t give it to us, their slow af,this place doesn?t deserve their building. Read more
My experience was awful. The order was incorrect. The croissant was burned and the bacon was under cooked. My advice is to... check your order before you leave. Read more
I used to love this place. It now is terrible. Always out of product. Told they don't serve ice cream during lunch hours! ... Asked for a Sundae and told they are out of fudge, and toppings. Tried to order a chocolate peanut butter shake , and toldthey were out of chocolate and peanut butter sauce. Couldn't they make it with chocolate peanut butter ice cream? Even thecoffee that I order every day the same way is inconsistent. Even saw a sign saying under new management, and same results amonth later. Read more
Pleasantly surprised with this visit! Staff is usually surly teenagers that appear to be stoned. Both employees that served us... were pleasant and attentive . The ice cream variety is always enough to make sure everyone gets what they want. The doughnutsare excellent and though I have never had it, I hear the coffee is great! There are plenty of seats to stop in and enjoy yourorder and there are USB ports and electrical outlets near most of the tables so you can charge your phone. Read more
Went to Baskin Robins tonight with some friends at 8:50 we walked in, and they seemed in a cheery mood. Until 9 hit and they... checked their watches. There was a sudden shift in the employees attitudes. They started blasting music, and talking amongstother employees about my friends and I. We left and as we were leaving one of the employees was cursing at us. We got home tofind our Sunday was completely done wrong with hard chocolate on the top, I called to complain and asked if we could speak witha manager about the employee behavior to find out the lady with the sailors mouth was the manager. Never go here at night. Read more
This is the second time I have been there in a month. The first time 1 of the ice cream coolers was broken so they only had half... as many choices. Today both of the coolers were broken so there was no ice cream available at all. It is summer and it is yourjob as an ice cream shop to have ice cream available. I will not be returning. The service and quality have definitely been onthe decline. Read more
The worst drive through experience ever. We waited for 30 mins to order. After we finally ordered and paid, they told us they... were out of strawberry ice cream. It was 10am on Saturday. Changed to the different flavor and waited another 10 mins. Then theygave us wrong orders!!!! They were 7 people in there and they didn?t know what they were doing. Will never go there again. Read more