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Reviews for Jimmy John's in Indianapolis, IN

Karen Ellington 1 year ago
1

Terrible customer service and professionalism. I walk in and order the #9, had to wait 15 minutes because the guy who made the... sandwiches was in the bathroom. The cashier was unable to make the sandwich and the other person that was there was going ontheir break. Finally I get the one sandwich I order and I get the WRONG sandwich ????. It seems that every time you walk to aJimmy Johns in Indianapolis, the people who work there don't seem to want to be working there. This truly sucks for thecustomers! This was at #161 on 2624 Lake Circle Dr, Indianapolis. Read more

Sean Foster 1 year ago
1

Placed an order through doordash because apparently this location doesn't deliver. They claim to have cancelled my order, but... doordash shows the order as completed. My money still isn't back in my account, and I'm not sure if it will be. I wouldn't wastemy time here. Read more

dianna horne 1 year ago
5

Mostly on time taking into consideration that EVERY food service business is short handed. Drivers always call to say they are... OTW. Read more

Cydni Jewell 1 year ago
1

Customer service was horrible. The cashier acted like I was bothering him. Then they didn't know what sandwiches were what. I... asked for a bag and got no acknowledgment just him opening a bag and leaving it in the counter. Read more

Marcedes Winston 1 year ago
1

I've ordered here quite a bit. I came in today and I ordered the sandwich I always get, the country club. They made the whole... sandwich wrong. They put mayo, turkey, and bacon. Bacon doesn't go on it, missing the cheese, missing the ham. Not sure whatthey made at all. Definitely not worth the money I paid for it. My boyfriend ordered as well and his sandwich was wrong. Read more

Rebekah Tomredle 1 year ago
1

Wasted an entire 1 hour lunch break waiting on an order that never came. Finally got fed up and called the restaurant to cancel... since my break was over and I wouldn?t have time to eat it even if they did show up. Be warned, you may end up having nothing toeat if you risk ordering from here. Read more

Nanette Bates 2 years ago
1

On January 21st I ordered a meat at 6:25 for delivery and I gave them time to prepare it so it could be delivered, but my order... was never delivered. And I will be at work today a day after I ordered my food and I won't be home to get it. Therefore I haveexperience poor services and delivery from Jimmy John's. Read more

Ransford Walker 5 years ago
1

Not likely to return. I came to order a single sandwich. While I recognize that 9:30 is late and employees want to close up as... quick as allowed, that does not excuse the experience I had. I was greeted with an eye-roll by the woman at the counter. Afterordering a single sandwich I was asked to repeat my order because the other employees were arguing over the phone with anothercustomer upset about an hour overdue delivery. After a few more eye-rolls I received my sandwich and was in my way. I tried toinform the company directly but the feedback site kept crashing. Read more