Reviews for Panera Bread in Indianapolis, IN
Tired of being bald? Come to us! Love delicious soup and bagels?? Come to Panera Bread! Really delicious stuff ????
Decent food, consistently terrible service over the last year or two. Employees are visibly bothered by interacting with... customers. Orders are wrong more often than not but today?the coffee came out and the food didn?t. I checked in once after mypick up order was supposed to be ready 10 minutes prior and was told it was being made, 10 minutes later no one had a clue whereit was. When asking if they could pull the items together, I was told they simply didn?t have the order and was directed tocancel my order. I keep giving this location another chance but they always remind me why it?s the worst Panera location I?veever been to. Read more
This place is HORRIBLE I come here literally EVERY DAY for the last 30 days for virtual work (check my Panera Card for... verification). The service is usually good and the workers are pretty good. However, TONIGHT, it was HORRIBLE! I ordered theTuna fish with the tomato soup. I found this random particle in my soup. When I approached the servers (Tamisha Barker (with theB) (imagine the tone), she looked at me and did nothing!! First off she rinsed it off and went to another person to ask thenwhat it was. They both had no clue. Then she turned to me and asked me, "do you want it?" UMMM excuse me ma'am????? Do I wantthe particle that I found in YOUR SOUP?!" Just down right rude and disrespectful. I asked her why she didn't offer any remedyshe said she doesn't know. I asked her why did she give me the particle back, she said "so you can do what you gotta do" umma'am???!!! This is giving very much ghetto!!! The day staff are amazing and the manager is really nice. Again, I'm hereliterally EVERY DAY as I am working remotely for work and have been relocated to the area. On average I spend about $20 daily.And with the way the world is set up, I don't have money to just throw around....Gas is almost $5. The attitude was unnecessaryand I think that is what made it worse!!! The way my stomach is set up right now I feel so sick. Will check back in tomorrowwith how I truly feel and reach out to cooperate. Read more
The chipotle chicken avacado melt had so much potential but the lack of meat made it very disappointing. It was basically an... avacado and cheese sandwich. The strawberry frozen lemonade had huge chunks of ice, making it impossible to drink through astraw. The taste was good and the employees were nice enough. Just an "ok" experience. Read more
Both of my smoothies were watery and there shouldn't be ice cubes in a blended drink. Everything else was fine.
Upon walking in with my daughter, the only employees I saw were sitting at a table on their phones against the window near the... counter. I approached the counter, looked up at the menu and waited for some help because it appeared that most of the bagelvarieties were not readily available. Eventually when I realized no one was coming, I looked down and saw a self ordering tablet(1 of 2 that was working). I poked around on it a bit, but still had questions before placing my order. I offered to let thewoman waiting behind me go first, since nobody was going out of their way to help her out either, but she also said she'd preferto be helped by an actual human being. So I proceeded to waive someone down to ask if any more fresh bagels would be coming outsoon, since it was around 11:15 am, right before the lunch rush. Answer... No. I went ahead and settled for a few of the bagelsthat were available and ordered a smoothie. While the woman did end up giving us a second cup with extra smoothie in it (about1/3rd full), the bagels didn't seem very fresh and I can't help but think at least some of the employees could have been doingmore. We were the only 3 customers/people in sight, but yet no one's manning the counter (or making fresh bagels I presume), allof the napkin dispensers were empty, there was trash laying around, and even though I'm sure they were about to get hit with thelunch rush, they're sitting around on their phones? Unless it was during shift change or something, I guess I just expectedmore... Read more
Panera Bread is dedicated to being an ally to visitors, from focusing on high-quality, clean products to offering cuisine in a... warm, friendly setting. That involves creating a menu of soups, salads, and sandwiches that we are proud to provide to ourcustomers' families. To eat healthily, you don't have to make sacrifices. Panera Bread Indianapolis may have everything you needwith warmth and welcome, whether you want to drop in and enjoy a coffee and complementary Wi-Fi or order online and pick upsomething quickly utilizing Rapid Pick-Up. Panera Bread is a chain of restaurants that serves bread. "As it should be," says thenarrator. It's been a fantastic experience . The environment is warm and inviting. Amazing coffee and beverage selection, aswell as cuisine and service. The staff is incredibly knowledgable and provides excellent advice. Read more
The employees are always friendly, but they are always understaffed. I waited 15 mintues to order a cup of coffee, then finally... left. All the employees are doing their best, but there simply aren't enough people. I'm comforting cancelling my sip clubsubscription. Read more