Reviews for Panera Bread in Indianapolis, IN
I go here everyday as of late they never have Bagels ready in the morning. And if they do have Bagels ready they don't have them... on the tablet system to order it always says sold out of everything. This morning I was in there and the lady was taking so longat the register to take my order I bounced over to the tablet just to find that the bagels that I'm looking at say they're soldout and now there's eight people in line at the register so I can't even get my bagel that I wanted. The lady that was runningit before I do believe is why it ran so much better. Whatever changed the place is so much worse lately. I do not recommend Read more
As a Sip Club member who works nearby, I go to this location nearly every morning for a coffee refill and I must say that it... leaves a lot to be desired.* I used to order my 'free' coffee online to avoid waiting in the store and when I would go to pickit up, there was no cup left on the pickup shelf despite having received a text and email stating that my order was ready. Thisusually would result in me standing in line behind several customers simply to ask for a cup that I could fill myself. I havesince stopped ordering online and just assumed that I will be waiting to get my cup, which I am also frequently unable to fillbecause they are usually out of multiple types of coffee. I wish that this location had a more attentive staff that cared aboutthe details and did not appear uninterested in providing a service to customers. It would go a long way if they would considerplacing a single cup on the pickup shelf when an order is placed online (how long can that take, even if you are busy) andensured that the coffee carafes were full. I am tired of standing in this line and listening to the workers complain about howmany catering orders they have to fill, only to completely neglect the people standing at your register. *The only reason thatI frequent this location despite its downfalls is because the price is hard to beat and there are no comparable alternatives inthe area. Read more
I was sent a text saying my order was ready for dine in. I walk up and someone laughs and said just a minute. I go back to my... seat and the guy that is supposed to be fixing my food is talking about movies to the staff. I go back up to the counter and noone is there for a few minutes. Finally someone responsible comes and asks me what I need. They are obviously saying orders areready early to trick the Panera system. Another employee was sleeping with their head on the table. Really sad what has happenedto downtown lately. Read more
It was OK. Out of coffee. Food got cold will waiting for coffee. But it's like anywhere. Over worked and understaffed. The... manager did offer to make it right. Kudos to the manager. She was prompt and onto of if. Read more
This place smells wonderful because of all the breads and pastries. Their Agave lemonade is my favorite and that's the reason... that I joined the unlimited sips club. They also have a great tasting decaf coffee. Read more
Perfect sandwiches, soups, charged lemonade, and everything else you like as a quick bite. With their small fee membership, you... can enjoy unlimited coffee and drinks whole month anytime anywhere you wish. They give many free goodies as well every 3rd or4th order. Overall a nice place to be again n again. Read more
I ordered dinner at 5:30pm. Limited menu and out of bread. How do you call yourself Panera Bread if you don?t have bread. Poorly... managed and staff is rude. I don?t blame the staff because I only witnessed two people in the store. Probably overworked andunder staffed. The bowl of soup that cost over 6$ was a teaspoon. Also when I ordered, they kept asking me if I wanted to ordera drink. I don?t understand why since the drink machine did not work. Read more
First time trying Panera and I Ordered from Grubhub and i got a flatbread pizza and Mac and cheese and they were cold and... disgusting. The pizza looked and tasted like day old pizza. Read more