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Reviews for Shake Shack Downtown Indianapolis in Indianapolis, IN

Eric (Beave) 1 year ago
5

This was my family's first time at Shake Shack. It was a bit expensive to feed four, however it was very good. Service was fast,... the staff was extremely nice and helpful. I was impressed with the Hot Ones burger and I made sure to get The Last Dab packetbecause I love Apollo. The shakes my kids got were fantastic. Overall we were very impressed and will definitely come back whenwe are in the area. Read more

Rachel S 1 year ago
5

I thought that the portobello cheese filled burger was a really cool idea, and it had a very crispy crust and cheese that oozed... out! If only they added some sauce, maybe the same sauce they put on the chicken sandwich, it would be perfect. The chickensandwich was pretty good as well and the cheese fries seemed high-quality to me, even though I?m not personally a fan of softpourable cheeses like that. They were training employees while we ordered and the service was very fast at 5 ish on a Saturday.There is a nice little area to eat outside or you can eat inside. Read more

Abhishek Sharma 1 year ago
5

Alright..so I'll start by stating that I'm a vegetarian.. And honestly there aren't many options for vegetarian burgers to... choose from in US. And among the ones that are available..i wasn't able to find a burger that could satisfy my cravings.. EnterShake Shack.. and BOOM.. it's done! So i ordered the only vegetarian burger available here.. The Shroom Burger.. Now..i am not ahuge fan of mushrooms.. so i was skeptical about it at first.. But going by the recommendations of my friends..i decided to takethe leap.. After waiting for less than 5 mins.. It was there.. not gonna lie.. It smelled and looked delicious.. i had my firstbite.. and man.. i closed my eyes in sheer awe of this burger.. Finally.. Finally i was having a taste in my mouth that i wascraving for.. finally a burger that was so close to the ones i loved back there in India.. finally a burger that actuallyappeased my hunger.. God i loved it! I loved every bite of this burger.. Along with the burger, i also ordered potato fries withbuffalo seasoning on it.. they were amazing too.. The extra spiciness added to my already amazing experience! The overallambience of the place was also nice.. Clean and not too overcrowded.. I liked everything about this place and would definitelyrecommend everyone to give it a try.. Read more

Ray Lemar 1 year ago
5

Very good hamburgers, nice location downtown. If it has one knock, the prices are a little high, and I've never been a big fan... of the tip line on the bill, when you don't receive full service. Other than that, it's worth a try. Read more

Daniel Kubelsky 2 years ago
2

I read about this company before I wrote my review trying to understand how Shake Shack stands to continue against pretty much... any mainstream burger venue, let alone gourmet. I recognize now this restaurant is a cause focused venture. I?m certainly opento assisting in community betterment, but I don?t think I?ll use this means to do so after my first experience. Upon entry, Ireviewed a fairly concise menu and selected the ?Shack Stack?, fries, and large ?Fifty-Fifty? (aka a 24oz. Arnold Palmer?).While the website and site menu details premium ingredients and sustainable sourcing, I found the burger smallish againstcompetitors with basic flavor. The Ore-Ida Golden Crinkles styled fries tasted like Ore-Ida Golden Crinkles. My ranch ramekinwas filled a quarter. My ?Fifty-Fifty? and refill was watered down as was my lunch partner?s. Having a ?sustainability? mentionin reading material found me tossing my plastic cup by staff request for a fresh one; refills take place behind the counter. Wesearched for the cleanest table to dine, finding one with just crumbs present. Walked over fries smashed on the floor, withdebris, and paper material were down there as well. A staff member dropped a napkin, thought about picking it up, then walkedoff. Another employee checked on us during our stay, but did not address cleanliness. He was kind. I don?t see myself returningfor a $23 burger, fries, and drink, to this level. I?m sad for my review. The effort business people put into getting vision toreality is admirable; However, this particular set up is not for me. Read more

Michael Johnson 2 years ago
4

This was our first visit. We found street parking (on a Sunday) within a block. Easy kiosk and counter ordering options. Good... hamburgers, chicken sandwiches, fries, and specialty drinks with free refills. Nice restrooms. Good day for a walk along MassAve with the family. Read more

BRAD LEMARR 2 years ago
5

It was a very nice experience. Everyone was very friendly the environment was a great experience to be in as well. You could... feel the acceptance and the food smelled amazing and tasted great!! I would definitely recommend anyone going. Read more

Shiloh M 2 years ago
3

the food is great ! i had the chicken shack and it was one of the best chicken sandwiches i?ve ever had. the bun was a bit... squished but it tasted the same. my partner thoroughly enjoyed her smoke shack, and the fries were delicious ???? i normally donot like crinkle cut. the regular lemonade was pretty mediocre but i love the pomegranate lemonade. the biggest issue my partyhad was the set up of the restaurant proper. we were looking for a nice place to sit in and enjoy our food, and this locationwas a bit disappointing in that regard. the first issue was it was nearly impossible for us to hear the cashier over the soundsof the kitchen and the loud music playing. the noise overall made for an overstimulating experience. the seating wasn?t superaccessible for disabled people, and the booths were definitely not constructed with diverse body types in mind. my whole partybanged their knees on these thick metal table legs and it hurt like a b!tch. it was hard for me personally to squeeze in and outof the booth. we went looking for a place where we could sit in and relax, but we left before we were all even done eatingbecause the environment was too stimulating. if i ate from here again i?d probably get carry out. Read more