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Reviews for Starbucks in Indianapolis, IN

Jason Alan Fries 1 year ago
1

I don't know if the staff was new or what, but this was the worse service I've ever experienced at a Starbucks. Orders took... 15-20 minutes to make. What's worse is that all cups were placed out unmarked (no receipt, no names written on the cup) and thebarista basically whispered the drink name out to a crowd of waiting customers before turning away. The order counter was just asea of 10+ unmarked cups so no one had any idea where their order was. When I asked if they could write the name of the order onthe cup (or at least attach a receipt) to clear up confusion -- they said "that would be a great idea" then proceeded to putmore unmarked cups out. No system at all. Read more

Ciora Majors 1 year ago
5

Best staff and quick service. Cordell served us our coffee and was super nice. He even helped us pick the perfect drink.... Definitely will be back on my next trip ???? Read more

Darren Reeves 1 year ago
5

Great team, fast moving line. Pure Starbucks

Jordan Cleinman 2 years ago
1

Ordered a caramel ribbon crunch, coconut milk, no whip. It was made with whip. Mentioned that to the person making the drink and... she copped an attitude. Absolutely ridiculous. The person who ordered this is lactose intolerant. Your employees need to be morecareful, and not cop attitudes when THEY make the mistake. Blatantly making things wrong could be seriously dangerous whenplaying with peoples allergies. Came up here for the race, not to see my wife in the hospital because your employees areincompetent. Read more

lux kras 2 years ago
1

Horrible Service, immediately said we?re out to everything asked without checking. Little to know she charged me for it without... telling me. I was not only charged for two products i didn?t receiver. But they gave me others that I didn?t want or ask for.Including leaving pieces of plastic in the lemon bread. Read more

Alan Brown 2 years ago
4

Fair warning. This is the closest Starbucks to the convention center so the line can be daunting. Staff kept it moving. Clean... facility. Smaller Starbucks so I'm not sure it has all of the equipment needed to make all of the drinks that you find in astand alone store. Breakfast and pastry items in the case. They do accept payment from the app. Read more

B 2 years ago
1

Unfortunately I don't think your employees here have been trained on all of the drinks. I asked for a Starbucks double shot on... ice, drink that has been around for years, and the barista did not know how to make it. Both of the ladies behind me in linealso did not get the drinks they had ordered. Read more

karen zepeda 4 years ago
1

I ordered a strawberries and cream Frappuccino upside dow as I order it at every other starbucks.when i got my drink it didn't... have whipped cream on top when i asked about it they said it was on the bottom because i ordered it upside down i proceeded toexplain to them that the ingredient mixture process is what is supposed to be upside down .the gentleman then took the drinksaid he would remake it and handed it to a girl who looked not very happy with having to remake my drink then I was rudelyhanded a strawberries and cream Frappuccino that looked white no red/pink and since I was in a rush to get to work I waited totry it after I left and turns out it taste like nothing but pure milk and whipped cream on top. Very disappointed that I wasted$5 on a cup of milk ... Read more