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Reviews for McDonald's in Indio, CA

Luis Cazarez 1 year ago
1

I had ordered online and when I got down they made me wait 30 minutes I only got a spicy mc chicken and they skipped me and said... it wasn?t ready when I could see it was, there was also a homeless person inside, never coming here again worst place ever. Read more

Emilia Rodriguez 1 year ago
3

It's fast food so you can't really complain except they have some really rude employees and they seem to always mix the orders... and don't seem to understand what kind of sauce one asks for Read more

Thomas Markel 1 year ago
2

Worst dining experience I have ever had at a McDonald's . incredibly slow and it was well after lunch rush.I ordered a very... simple meal. Out of ketchup and napkins at the drink stand. Had to ask twice and wait several minutes for ketchup at the orderpickup window. It was bizarre . Read more

Sarah Lutzke 1 year ago
5

I?m not one to go through a drive thru and prefer to enter the store but due to how late I came I took a chance. Normally I... don?t leave reviews but I was blown away with the exceptional customer service. Seth was very kind and extremely helpful. Andmade my experience with my visit to the drive thru very pleasant. I definitely recommend the McDonald?s if you are in theCoachella valley area! Great customer satisfaction skills 10/10! Thank you Seth! Read more

Ricardo Bedolla 1 year ago
2

Their promo is very confusing at least for the cashiers the deal is 2 for 3.99, and you ask for 6 burgers expecting to be charge... 3 right? Well apparently their employees want to heard can i get 3, but than you literally get 3 hahahaha oh gawd Read more

ari 1 year ago
1

This is absolutely disappointing/disgusting but here we go again.. McDonald?s, why must you be so unprofessional and... unorganized? I waited in line for a whole hour because their lobby was closed (got there at 9pm didn?t leave until 10pm) (or mayI say, asked to leave !!?????) I arrived at the ordering speaker , gave order # and kid said ?just pull up to the window? yes, Imay say I should have double confirmed they had the order to begin with:( but that?s all they said so I thought ?okay they musthave it why else would they say that?? So after waiting in line for so long I get to the last window where they hand us our food(even first window said to just pull forward (that makes two ?just pull forwards? AND I EVEN GAVE THEM THE ORDER # TOO!!) thekid almost hands me someone else?s food before I got to tell him I was here for the online .. He says ?oh let me just get amanger to help you? THANKS KIDDO YOU LOOKED STONED BUT OK. Unfortunately, the useless manager, just tells me ? So your orderdidn?t come through our ?machine? and I can?t have you wait in line.? This girl clearly wasn?t trained properly and I don?t knowMcDonald?s standards but I can assume they?re extremely low.. Corporate please come do check ups on staff and make sure they?rebettering their customer service , POS protocols and training. This was rude. If there was such thing as rating 0 star , Iwould. I really hope this ?manager or management team? gets offered better training and proper service because this is adisgrace. She did not bother to check i quite literally seen her look at the window and just come straight to us after the kidcalled for her. She could?ve simply checked the pos system or reset the online orders coming in. I don?t think she understandsher role but monkey see monkey do. That?s why the rest of the kids working there will eventually make all their jobs harder bycontinuing this horrible system. Hoping they get it together because it?s just McDonald?s, it?s not rocket sci Read more

janice dorsett 1 year ago
4

The food was great. But the employee was new an didnt know the products. She almost charged me $14. I asked her why an she... messed up my order. It was only $8. There was 1 customer in front of me an I waited 10 minutes just to place my order. I wasnttoo empressed with her. Read more

Cristhian Orozco 5 years ago
3

Long time waiting for food missing food cold food bad service n i would go all the time but this 2 months is been all bad not... going in a long time would spend 35$ minimum a day.. so is 9/2/18 I?m here again after along time not coming with kids wasdriving 4 miles more every day I had off to spend time with kids to the nearest place with a playground. But I decided to stophere after all pay at kiosk at 10:08 got food at 10:24 not bad for how full it was and long lines at drive true plus seen howmore improved they are in kitchen workers were working not playing around the lady in gray was on point then the manager Ibelieve on blue was a beast she always always working hard and helpful next time I?ll get her name. But this time I had a goodtime and enjoyed. Read more