Reviews for Subway in Interlachen, FL
There was a hair in my veggie whopper!!! I returned to the store to remake the order but nothing was offered for the... compensation of the gas and time it cost me to go home, take a bite of hair, try to calm down ( we are in a pandemic I mean andhair has DNA )and travel back to the store and wait on the slow service it took to finally get my meal again. Customer servicehas really taken a hit these days really. Read more
The customer service was great, Dessie made the order in a timely manner, she was extremely friendly, and she even covered 2... dollars of our food from her own pocket. Beyond impressed with this location and will definitely return in the near future (:(thank you dessie, you were great) Read more
The workers are amazing, one of the girls who work here and wear a "Spice" shirt is amazing, she remembered my regular order... after me ordering it just once and shes really nice!!! Read more
DO NOT order online. Not 1 sub not 10 subs. They NEVER get it right. I have tried 4 times and each time I try to sympathize for... them and try to understand. Every time it has been wrong & im not talking 1 little thing. The whole Sub is a surprise. Orderedone last night so I could take it to work with me and now my lunch for the day is ruined. This is just a place you have to goinside to make sure they understand what u want Read more
I got 2 sandwiches and the bread was extremely hard.Called the store and spoke with the manager Chuck and he said he would... replace them no charge. When I came back in a few days later to get them, he actually accused me of already getting them.There were other customers around and it was v er y embarrassing. He finally gave them to me but I will never go there again. Read more
I've tried giving this Subway chance after chance since 1. I LOVE Subway, 2. Their arent a lot of food options around and 3.... Everyone has thier off days but I'm honestly about done with this Subway. Ive seen (all on different days with different people)people not washing thier hands before gloving up, people flicking or putting food into the containers without gloves on, one guypicking his face WITH gloves on, one lady's hair touching the food and many bad attitudes (again all on different days). Oh anddont get me started on the lady that closes/work nights. Always has a bad attitude and never smiles. Over half the employeeshave bad customer service skills. Honestly since it seems like they hate their job so much, I say they all get fired and startoff with a fresh set of faces, customer service skills and cleanliness classes! I never thought I would do it but I have gone(many times) ALL THE WAY TO PALATKA for our subs. If this Subway doesnt tighten up, my family and I will not be returning again.Only reason I gave 2 stars is because the food is usually good WHEN its made right and when something isn't out of stock or shutoff (usually out of half the breads at night and toaster gets shut down early) Read more
Ordered a platter 24 hrs in advance, went to get it (prepaid) and it wasn't done. To make up for that I was given cookies. When... serving, the food was fresh but some of the subs only had cheese on them! Very disappointing after spending almost $40 andthen it not being ready, and then when serving to friends n family, no meat on some of them. Is this place getting likeMcDonalds? Read more
At this moment I don?t feel it?s deserving of any stars. There were 2 young men behind the counter playing around completely... unprofessional. The sandwiches were not made the way they were ordered for pick up. The bacon was cold at least they could havemicrowaved it. The sandwiches were very sloppily put together. They looked very unappetizing. The bag they were in had sauce onthe outside of that covered the receipt. Very messy individuals. Perhaps more training for these young fellows is neededespecially sandwich making and customer service. This was the first bad experience I have ever had at this subway. Read more