Reviews for Papa Murphy's | Take 'N' Bake Pizza in West St Paul, MN

Every call handled great every pizza tastes great. Good team of people here everytime I stop by.

Well tonight there was two young ladies taking advantage of one of the other workers with a mental disability. Door was locked,... open sign on, google said it was open til 730. No signage sayung other wise. He let me after i called, and said the cashier ranto the store. Two girls came back wearing street clothes. Another customer who was knocking was turned away as the girls toldhim to tell them they were closed. I will be following uo with management tomrrow Read more

They wouldn?t let me Redeem my pizza card should I had to go to a different Papa Murphy?s way out-of-the-way

Went to order and take out my pizza. Store under prep counter was very dirty. A man, maybe supervisor, was speaking loud and... critical, which appeared to be an employee in training. Moderately Unprofessional. Read more

The pizza was fine, but one of the employees was been very cruel to the other ones, saying things like ?go be useful,? to them.

They did not put enough cheese on our x-large pizza that my friend paid almost 18.00$ for and she wouldn't go back in and... correct it. If I had paid for it I would have said something. Otherwise the ???? pizza was good! Read more

I had a really terrible experience here over two weeks ago. I ordered two pizzas online earlier in the day and when I went to... pick them up over five hours later, there were about ten other people waiting for their online orders ahead of me. All of us hadarrived at our pick up time and were told it would be upwards of 45 minutes to an hour just to have our pizzas made for us thatwe had ordered well ahead of time. While I was waiting, customers that were walking in to place real time orders were told thatdue to being short staffed and not having enough crust ?it would be impossible? to make their orders. None of the employeesmaking the pizzas we?re communicating wait times for pizzas or when to expect them, but instead told customers that they were tocheck the racks as pizzas were being made to see if theirs were ready or not yet. Random customers were take it upon themselvesto walk up and take pizzas off the rack. Who knows if they were actually taking what was theirs because no employee waschecking. I tried to wait it out but after 40 minutes I had to ask to cancel my order due to my babysitter waiting at home forme. When I asked to cancel my order and obtain a refund, I was refused my refund as well as a copy of my receipt and told tocontact the manager. I was told I could only take a picture of my receipt, not sure why I couldn?t be given a copy. I have beenin touch with Papa Murphy?s online guest services for over TWO WEEKS now and still have yet to receive my refund or any contactfrom this store manager. But they gave me a three dollar off coupon for my next purchase and then 50% off another purchase? Theystill have my money!!! I used to love Papa Murphy?s but the fact that I have yet to receive my money back has left such a bittertaste in my mouth that I feel like I can?t order from there again. Read more

I got two pizzas and told them I was there. They said it would be a few minutes and I expected them to tell me when they were... done. That didn?t happen. They?re kept pretty busy there. How about a board that tells whose orders are waiting and whose aredone? That way we won?t be kept fiddling on our phones when the pizzas we ordered are sitting on the rack. Or if we are, it?sbecause we aren?t checking the progress of our name on the list. That would be one less thing for those busy young pizza makersto keep track of? The manager was helpful, too. Nice place, good food. Read more