Reviews for Casey's in Iola, KS
This has become terrible convenience store. The parking lot is disgusting, the gas pumps are outdated and barely read a card,... the staff is more concerned about their phone and chit-chatting with there buddies and there is always someone in the lot askingfor money. Read more
Best pizza and love working here
Went in to Casey after a Walmart trip the young lady behind the counter was very friendly and was happy to assist.
The pizza department in this location has become an absolute embarrassment. Ordered 2 pizzas online tonight, est. 20 minutes.... Wait about 25-30 minutes until i arrive, they say 7 more minutes, ok. I wait, with other customers also waiting on pizza orders,to the sounds of the guy in the kitchen throwing things and cussing for the whole store to hear. About 30 minutes later mypizzas are finally done, but one is completely wrong. So i leave and come back 20 minutes later for my replacement pizza. Andits still completely WRONG!!!!!!! Sad part is, the waiting twice the estimated time while listening to the kitchen staff yellcuss words across the store is the new normal. At this point management is clearly not even doing their job, this place needsrevamped from the top down. They can?t even handle a pizza order. What a clown show. Read more
I will never shop at a Casey's again and I will never recommend them either after being attacked on my personal Facebook page by... their manager and employee. After years of failure to stock enough product I finally complained and was viciously attacked forit. The manager is also refusing to give me her district managers contact info and refuses to give mine to them. I should NEVERhave to cry and go without because they refuse to make an effort or God forbid be kind. Disgusting. Completely unacceptable. Read more
The only reason this store gets a star is because in order to make a review i have no choice. As I do how ever like the pizza,... the staff here have a attitude. There is no reason to be rude and snappy with your customers. If u dont want to work please stepdown. I'm sure there is someone out here that u have turned down for a job because u dint feel u would get along with them. Thestore manager is rude I know she has out right hung up the phone on me because she feels she has better things to do. I havecalled the store to order pizza or ask if something would be in stock and I swear no matter who answers the phone u can tell intheir voice they do not want to be there. I beleive that corprate should relinquish some people and bring people in that has amore positive And friendly service and positive work ethic. I personally will not be shopping at this caseys. I will travel theextra 3 miles to the conoco down on state street at least rays minimart has always had friendly service. Read more
The only reason they are getting 2 stars is because the pizza is the best option in town. I called because I saw while trying to... order online that the kitchen was closed to delivery today. I called to confirm that. I was told that they only deliverThursday-Sunday which wasn't an issue. I then asked if they had in specials to which the woman rudely replied with theirspecial. I called early to leave time for cook time and delivery but since they are not delivering today I explained that Iappreciated her help and I would call back after a little bit with my order. Because I don't have time worry about delivery timewhen I live in Gas I decided I didn't want to order at 4:45. After letting her know I would call back with my order sheimmediately hung up on me!!! I work in customer service myself and I think that it is common sense that hanging up on a payingcustomer is not good service nor is it a way to keep a customer! I guess Pizza Hut will get my business tonight!!! Read more
Went in to Casey tonight and a group of kids were harrassing the kitchen staff along with a blonde worker not doing anything... except being loud and in the way of everything, every time I come here it seems she's never working!!! Other staff was verypolite but she is an absolute nightmare!! I hate coming here because of her! Read more