Reviews for Burger King in Irving, TX
Horrible customer service if your in this area go to McDonald?s; theirs a reason why this place is never busy ? pro tip to the... guy in drive thru it?s better to quit your job than treat every person like your enemy just quit man Read more
This place needs a whole new staff. They are rude, nasty, and always on their phones when I do go. This is the 3rd time I have... been here in 2 months and it's still the same. Get a new person running that store because obviously who ever is running it doesnot know how to discipline their employees or just simply does not care!!! Read more
This location is fast and clean. Great service every time I go around lunch time. There is a crew of Latina ladies that make the... burgers fresh and fast. This makes it a reliable option for me during my lunch period. The only gripe I have is about thislocation no longer serving salads. This has nothing to do with the staff so not deducting stars for it. Read more
Worse customer service. Was in drive thru 39 minutes and hadn?t made my order. Worker was very rude. He was yelling, screaming... on speaker to the car in front of me and then me when I pulled up to order. Still had to wait in line due to him being unable tohear my order as well as the person in front of me. Will never come back to this Burger King!! Whole staff need to bedisciplined! Read more
I always ask for mozzarella sticks and nuggets and the nuggets are always rock hard and never in good conditions and the... mozzarella sticks are always hard as well, the workers are always just socializing and don't get the orders right because of howdistracted they are. It's always something wrong or missing in my order & they need to do a better job . Read more
I ordered ahead on the app and still had to wait for my food as if I had ordered when I arrived. My order was wrong. I ordered... the spicy melt and received a plain melt. The cheese was non-existent. What is a melt with no cheese?!?! The second was thelet's get this bacon melt combo, and it's just as pathetic. For something that's supposed to be heavy on the bacon, there were 3tiny strips. Where's the extra? Don't waste your time or money at this location. Read more
Was trying to resolve this over the phone but they don?t even pick up the phone. I bought a spicy ch?king sandwich and when I... was finishing it I noticed there was a mold growing on the bottom bread. Not sure how much mold I consumed, but I?m hoping noone else eats molded bread. Read more
Very rude employees that work there! They yelled thur the Entercom to "wait hold on I'm trying to fix an issues with the grill"... and all I said was "hello" and that was Sunday night 10.2.2022 On 10.1.2022 the lady on grill said "hold on" when there was onlyone vehicle ahead of me and she yelled of course! There is no need for RUDENESS! And I'm going to need corporates number!!!!!Oh and this morning the lady said "no burritos" I said ok let me see.. after a moment the lady yelled "HELLO" and I'm shocked! Itold her "AM STILL LOOKING" AND DROVE OFF! Read more