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Reviews for Wendy's in Irving, TX

Crystal Esquivel - Hernandez 1 year ago
1

Cynthia was super rude when taking my order. Then when I got to the window and I am looking over my receipt she slams the door... open and ask if something was wrong. I was looking to see who took my order. When I said oh you must be Cynthia, again she wasrude and rolled her eyes. I was happy to wish her a bless day! Clearly she needed it. Read more

Lucy Mancilla 1 year ago
5

She was so nice, fast service, and fresh food. God bless them.

Christopher Escobar 1 year ago
3

Currently going through construction so only the drive through is open. Had to get my food remade because my food was cold. I... ordered spicy chicken nuggets and a junior bacon cheese burger. The nuggets could've been warmer sure not much to complain aboutbut the buns on my burger was stale and rock hard. When I went back around to ask if I could get my food remade the managerseemed to be bothered with me asking for that but asked me to pull forward for my order. It took a while for me get the orderagain, luckily there was a kind young lady who noticed me waiting and checked up on me and my order. Food came out shortly andwas definitely fresh this time. I just wonder why they thought giving me bread as hard as a rock was cool. Read more

Shereen Mo 1 year ago
5

Best Wendy's I've ever had. Haven't been to one in years because I got tired of soggy floppy crusty burgers. This location never... disappoints ???????????????????? Read more

Martha Herrera 1 year ago
1

You shop and you never get what you ask for. You ask for lemonade and they give you soda, you order 6 hamburgers and they give... you the ones they want. the truth is that 3 times they do the same thing to me I won't come back I thought the girl was new andtried to understand but now 3 times I don't think it's a coincidence. Read more

Jeff Parker 1 year ago
5

This is one of the good Wendy's...at least it was yesterday when we went around 2pm. The service was perfect and fast. The... baconator with fries was spot on. We dined inside. Read more

Stephen Brusniak 1 year ago
1

Up and down Beltline there are not a lot of options, particularly as it gets later in the evening. This is a heads-up for... Corporate, the Franchisee, Management (if they care) or hungry/thirsty night owls like me: On Sunday, June 26th, I got in linehere at the Wendy's around 9:40. The line stretched around the front of the store. This is not the first time that thislocation's drive thru has been slower than molasses. All I was in line for was a Sprite. I figured I might order a JBC tojustify the visit. After 21 minutes in line. I pulled up to the order window. It was 10:01 pm. The crew member was short:"We're closed." I mentioned that I had been in line for twenty minutes and only wanted a drink. A full minute later, anothercrew member comes back more emphatically "WE ARE CLOSED." I ask about their hours and if there can be any consideration for thetime I sat in line. By the way, there were at least five cars in line behind me. No response. I pull around. The car in front ofme was being served. I was frustrated, so I went across the street to the Quick Trip. The manager asked me what was up. Hecould tell I was bothered. I shared the story. He comped my order. So, I ended up getting my Sprite - for free! The attachedpicture is from when I was at the stoplight looking back at the Wendy's, at 10:19 pm. Notice that there are still five or sixcars sitting in line. Either this crew is really bad about communicating to customers that they are closed (say by turning offtheir lights) or they singled me out not to serve me. This is not a slight for all Wendy's. But this one store has dropped theball several times in a row. With this time being by far the worst. Read more

Samantha delacruz 2 years ago
1

???????? I was hoping for a good day but started off wrong I asked for no sauce I got sauce and raw egg. I know it's early but... come on guess it was still runny I know y'all saw this. Read more