Reviews for Arby's in Irwin, PA
On the absolute busiest day of the year for most fast food restaurants (the day before Thanksgiving), this location gave me the... best customer service ever, from start to finish. My order was taken precisely, not one item was missing once received and themanager who has pink hair (sorry I didn't catch your name) notice that I had a huge carry-out order and offered to help me takeit to my car. I just want to say thank you for making my day 1000% easier. Read more
Food is always great so when my previous order was missing food items, I received 2 cards for free meals at my next visit. This... was my next visit and the girl at the register not only told me no, but threw away my cards as well so I couldn't even use themsomewhere else. I was so embarrassed so I then called to complain again and the guy told me that shouldn't have happened, hewould take care of it, yet didn't want to take down my name or anything that would help in the matter. Very disappointed. Read more
Not a fan of the Diablo sandwich or loaded Fries did not taste good threw away my food store is really clean had other food... before it was good Read more
My husband went to Arby's twice this week. He ordered two French dip sandwiches and neither had au-jus. Today he ordered a... turkey bacon ranch sandwich ( the guy asked if he wanted it as a meal) My husband said, yes. He just got home and the sandwichewasn't in the bag!! His friend with him ordered two bacon beef cheddars, and asked for extra Arby's sauce. The guy assured himthat there was a bunch in the bag. There was 3 packs!! When you question them or call, their excuses are always, "Well, we'relow on staff" or, "Nobody wants to work!" No excuse....train the ones right that are working! Arby's used to be sooo good. Read more
Prices are reasonable but with coupons really cheap. Food is good, hot, fresh. Arbys is my favorite as there are many items I... can choose from. Read more
Nice restaurant. Very clean. Super friendly staff. Great food. I had the brisket sandwich which was very good. Others in my... party had the roast beef sandwich and a chicken sandwich which were both really good . We were personally Thanked for comingin by one of the staff as we finished our meal! Thank you for a great experience! Read more
Ordered Buffalo chicken sliders and got chicked with a small drop of sauce, this place used to be good. Not happy at all
I cannot even begin to explain how irritated I am. I paid almost $10 for my meal. It was 20 minutes before closing time. And... this is what I got. I ordered a double beef and cheddar meal. This wasn?t even a single. There wasn?t even cheese on it, and theroast beef was dry as hell. The fries were cold. I completely wasted my money. Read more