Reviews for Dunkin' in Iselin, NJ
I ordered from the app cold drinks, When I came for pick up, there was nothing in store. I wanted to cancel the order, but the... didn?t cancel my order!!! I wanna have a donuts instead of drinks, but there was no donuts(((( App is not working so good,because if you don?t have an item it should tell you before you pay for it! Read more
My go to morning place for quick breakfast. A superfriednly staff I think it's an all women staff at this location. I have had... couple days when the order is not right so check your order specially in the drive through. Read more
This is by far the worst of the worst customer service at any Dunkin? we?ve ever been too. Pull up (5/13/22) to the drive thru... and start to order and the first thing we are told is ?we are closing.? The sign says open 24hrs but that?s beside the pointhow is the first thing you tell a customer that gets to the drive thru that?s still open ?we are closing.? He proceeds to takeour order and we ask a question and the next thing out of his mouth is ?we are closing.? It bewilders me how there is such alack of effort and work ethic anymore. If you close at the 10pm change your sign and if a customer gets to the drive thrubefore 10pm then provide the service. Unfortunately this isn?t the first bad experience we?ve had at this Dunkin? but we?velearned our lesson and will never give them our business again. Read more
This is my go to morning place for a quick coffee. Lines could get pretty long but it's totally worth it.
The coffee was excellent, exactly as requested and the donuts were fresh, but above all the very nice cashier took it upon... herself to help me with my mom's Birthday donut. It was a little thing but it made our day! Thanks to the very nice staff :) Read more
A very pleasant location with great service. Workers are friendly and the place is clean. There's parking and a drive thru so... many conveniences for the customer. Read more
The woman at the desk is really nice and courteous however, the guy manager (blue shirt) is mean to her. He follows her and... tells her to ring up people at the front desk as she was making my coffee. How about ringing the customers yourself because youwere doing nothing just standing around giving commandments. We would come back here again . Read more
Burnt food and bad attitude is what you get served here! This isn?t my first bad experience in this location. I had just to... write this review today because the attitude served is unacceptable. So, I placed an order via their app which had an offer.When we checked for the offer item, there was none. When we said we had an offer via the app which was btw valid until 11/29 andtoday is 11/25, the employee said there is NO offer. When I told that was not right, she insisted there was No such offer(nointention of helping to figure things out). I said I will have to make a complain then and to that she said - ? Go make acomplain where you have to?!! ? WOW! Great customer service ???????? Read more