Reviews for McDonald's in Island Lake, IL
Andrew the crew trainer is genuinely one of my favorite people ever. He is the kindest man I?ve met. He always treats me with... respect and is always pleasant. He?s truly an inspiration to us we work at the pharmacy down the street and adore him. I hope hecan advance and work corporate level to train others he?s truly one of a kind. Thank you Andrew for always putting a smile on myface after such a long day you?re truly an angel :) if there?s any other way I can give him a review please email me! Read more
SLOWEST EVER! Came to this location at about 7:30 in the morning on a Thursday, there was one person working in the kitchen,... there was no one at the front counter, I waited inside for about 25 minutes, unfortunately the self-service kiosk wasn't workingcorrectly, so I just stood there. Finally got frustrated and just took off. McDonald's lost a sale. Like that really matters tothem.... It doesn't. Read more
This store is a ripoff. They are overcharging for their menu items and don't give you a receipt. 7/27/22 charged $9.31 for a... Quarter pounder w/cheese meal. Read more
Cost of a drink almost doubled. No snack wraps. Spicy chicken is more like spicy breading with a sliver of "chicken" in the... middle. Way too costly for the poor quality of food they serve you. I will try to hold out as long as I can before either needinstantaneous food again Read more
It's McDonald's, the food is good. After posting my review I read some of the other reviews on here. And, I would just like... to say that every McDonald's I have ever been to, no matter where it's at are all very consistent in many areas, the food tastesthe same no matter what McDonald's you're at and the manager is always willing to correct any problems with your order that mayarise. All you have to do is ask. There's no need to get angry or frustrated, they will fix the problem. Having said thatplease also remember that many people working at McDonald's are entry level employees developing job skills, try to be patientwith them. I also noticed someone commented in their review about the nationality of the employee working the drive thru... AllI can say to that is, we are a country of immigrants, either we immigrated here, or we descended from someone that immigratedhere. I commend anyone, regardless of their nationality, that is making a contribution to the betterment of society. Whetherthat person is working the drive thru at McDonald's or running a fortune 500 company, every job is necessary. I've never workedat McDonald's; but, I have eaten at quite a few, and my observation is that the people working there are giving their all. Icommend each and every one of them. Do they make mistakes? Will they get your order wrong on occasion? Sure they will, they'rehuman; but, every time my order was wrong I brought it to their attention and they were more than willing to fix whatever theproblem was. So, if your order is wrong or they made a mistake just take a deep breath, don't get angry and let them know, I'msure they'll fix it. Afterwards try saying thank you, I'm sure they've earned at least that much respect. Read more
They didn't get the order right. I ordered sausage egg mcmuffin with no sausage and they didn't include the egg, just English... muffin and cheese. I ordered on their in store app, so they couldn't say they didn't understand. Added one star because staffwas nice and they got the coffee and no sausage right. Gave me wrong order, though. Read more
Everyone here is always so nice. Yeah they've made some mistakes here and there but compared to most fast food places, they're... definitely ahead of the curve. The inside is really nice looking. The app is FANTASTIC. But mostly it's the employees that makesthis place what it is. They definitely deserve some recognition. Thanks giys! Read more
When to buy early morning breakfast. I have asked for extra hot sauce. The lady at the drive thru window attitude problems told... me I had it inside my bag and left. Read more