Reviews for Papa Johns Pizza in Jackson, MS
This is the 4th time a driver has forgotten to bring the drink ordered with the pizza. I?ve had one delivery driver that was... helpful but every other time I?m just stared at like ?ok, and what am I supposed to do? and I get it, it?s just a soda and itcan be comped. But I do also want to receive the items that I order. Read more
Wow! We ordered pizza from them and when I say the pizza was amazing.. it really was! Everything was fresh and hot! We were VERY... pleased with our food. It was so good I forgot to take pictures lol . I managed to get the after lol Read more
Ordered online 2 large pizzas, I received 2 mediums! The box has no seal on tape or sticker to insure it hasn?t been tampered... with during delivery. That would be nice especially during a pandemic. Read more
The gentleman at the front counter yesterday was very pleasant and assured me my order was accurate and that it would be... tasteful. He was absolutely correct. Me & my family will be ordering again next week for pizza night. Read more
This is the 2nd time we?ve ordered from this Papa John?s location and the order has taken over 2 hours. We ordered at 7:15, at... 9:15 we called and checked, they told us that it would be another 2 hours.. 11:00. That?s 4 hours for a pizza! 4 hours! They atleast offered a free pizza which we will have to go pick up, but now it?s going to be about 10:00 by the time we eat dinner. Idon?t know what is going on up there but they need to obviously hire more drivers and manage the expectations of theircustomers. Read more
Ordered online before opening for an 11:30am staff meeting. Delivery for 11:15. At 11:30 I called to ensure the order was... received and would be delivered. Team member acknowledged the order, said it was being prepared but they were short on drivers.At 12:10, I called to inquire about the order. A different team member said the order will be delivered in 5-10 minutes and thatthey were short staffed and had 125 orders come in. The food finally arrived at 12:25. Now, am I mad they were short staffed andcouldn't deliver as they promised - nope. Am I mad that they knew this and made no attempt to contact me and the countlessothers who were affected by their internal operation/management problems - heck yeah! I had 12 very hungry and busyprofessionals just sitting there for an hour waiting for lunch. One call from a team member would've improved this experience -I could've made different arrangements or picked up the order. BTW, I worked at a Papa John's in a college town that servicedthe University's football stadium - I know the pizza hustle. This is so disappointing. Read more
Waited 4 hours for a delivery that never came. After several times calling them to see what the issue was, I Finally cancelled.... I don?t know if they are understaffed or just unreliable but I will never order from this store again. As I write this review myfriends and I were on our way to go get a pizza from a different company and finally our order showed up. We took it but luckilyhad already canceled the order and gotten a refund. Order was made at 7:30 and did not arrive until after midnight. This in notthe first time this happened with this store so this place has lost my business and that of many students that attend myuniversity. And another thing, when it arrived it was cold!!! Too long! Not good! Most disappointing pizza ever. Never again! Read more
Been going to this location for years! Always fantastic! Never misses a beat.