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Reviews for Jimmy John's in Jackson, MO

Darlene Wilson (Deanie) 1 year ago
5

Love their sandwiches. Rewards are great too!

James Dean 2 years ago
1

Just completely wrong. Bad attitudes and you can tell there's no brand/owner loyalty at the jackson Jimmy John's. Was a nice... atmosphere when it first came to Jackson, but it's way off now. Love jjs but I'll be going to cape. Read more

Jessica Rankin 2 years ago
2

Up until now I've had mostly good experiences with my local Jimmy John's. I purchased a chicken wrap for delivery. What I... received was a wrap that was square and about the size of a piece of bread. So I decided to call the store to let them know Iwasn't happy about paying $10 for what I got. I explained to the manager that the wrap was tiny and square and I ordered thesame exact thing last week and it was much different. He suggested they had made it wrong the first time and put too much on itand because I removed the lettuce and tomato it would be smaller. I understand that but I also added cucumbers and there wereonly 2 on it. And it was square not anything like the picture. While he did apologize it was definitely not sincere and I wantedthem to fix it but I ended up just hanging up before I got too upset. The wrap was good just not quite right. Read more

Jennifer Boren 3 years ago
5

Great, friendly staff. Always greeted when I come in and told bye when I leave. These are the best sub sandwiches. The kids... always ask to get JJ! Read more

Janet Niedbalski 3 years ago
4

Been there 4 times this week. 3 out of the 4 sandwiches were wrong. Even walked in the last 2 times to make sure it was right. ... Going back to .the other sandwich shop where I know they will get my order right. Never had a problem with them. Read more

Brandon Olson 3 years ago
1

First time I have ever had an issue at any JJ's. My sandwich was not at all what it was suppose to be. Very thin on any product.... My wife's had very little meat compared to what would normally be. Lettuce on it when asked twice for no lettuce. The teller wasgreat when I returned my sandwich. But the lady giving the refund acted rude and as if it was a problem that I did not want asandwich that wasn't what I ordered. Read more

Tanner Hankins 4 years ago
1

I received a delivery ($50) with two sandwiches missing. They didn?t offer to deliver the missing sandwiches, so we drove to the... store (ouch). They offered a $5 credit ?to the phone number,? which was never documented so I never received even after askingfor it just two weeks later. I love JJ?s, but this chain has lacked the otherwise phenomenal customer service I?ve received atother JJ?s. Read more

Grace Cook 4 years ago
2

Ordered a turkey slim and received an entirely different sandwich. Called back and requested what i ordered be sent over. Still... was missing cheese... not very happy at the moment Read more