Reviews for Los Portales Mexican Restaurant in Jackson, TN
This location was near the Christmasville exchange. We arrived late and our other party was waiting so we didn't get any warm... chips and fresh salsa. Our order was taken quickly, but was wrong when it arrived. I was so hungry I ate it anyway. I'll go tothe Los Portales on S. Highland next time Read more
Very Clean, Nice ambiance and Excellent food!!!! Very much worth the stop. Great salsa and chips
I was craving their salsa and chips. Today was especially good. Salsa had a kick but not too much. The chips were fresh from the... fryer. My husband, that grew up in California with a Mexican best friend, knows the real deal. This is one of his favoriteMexican restaurants to eat at. The staff is always friendly and after a couple visits you are treated like family?????? Read more
Food was great and our server was great.
Atmosphere was excellent ????????. Staff was very polite and hard working. Made you feel welcome there!! The food was perfect! I... highly recommend eating here!!????????????????? Read more
We were hot & tired, so we had a laps of judgement. I had wrote this restaurant chain off due to poor service and ridiculously... high prices. Our only other choices were fast food & I was to hungry for games. We were seated when we walked in, order wasgiven when we sat down. Received chips, salsa & drinks quickly. Then it happened. I heard the sizzling of Fiesta fajitas headedmy way. However it did sound different. I figured it was because me and my wife got the same thing. That was not the problem atall. I'm not even sure how the waiter brought them to us without burning his arms. They were sizzling to the point of splashingall over. Hot grease flying every where. I tried moving things around in hopes to cool it off, bad idea. It got out of handquick. The final result was a slightly warm hand and burnt steak & chicken. Onions were cooked away, peppers were burned to acrisp and the shrimp died all over again. Passed away along with the steak. It took several minutes before we could even touchthe platters and transfer to a cooler plate. The section touching the plate was unedible. I drowned the rest in cheese dip andsalsa to be able to chew it up. The rice, bean and sour cream plate was perfect. It was lunch time so it was still a good pricefor what was edible. I never attempt to complain at these restaurants as it becomes a non-English understanding establishment assoon as you start to state a problem. This used to be my favorite restaurant but they have fell way off. Slim line between hotand dangerous, with no over exaggeration. It was dangerous to bring it out that hot. I hope no one else has that situation butif you do, don't move the plate. Slide away from it until the grease stops flying, then move it all to a different plate asap orit will be done for. Read more
Los Portales has never been knock you off your chair good Mexican however, it?s reliable and a ?go to? in the Jackson area. Was... in and out in about 35 for a decent lunch. Just shy of $10 for a lunch special with drink. Read more
The was so amazing and the employees is so friendly.