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Reviews for Bono's Pit Bar-B-Q in Jacksonville, FL

Marie Mandet 1 year ago
5

Very nice authentic place! Our waitress, Kat, was simply amazing! Very friendly and always making sure we had everything we... needed! The food was really good! Lots of choices and very tasty! We loved it! Read more

Jeremy 1 year ago
4

I?m sure most will say its the brisket or the BBQ, but the Sausage was on point! Every bite of meat and even the beans you can... taste the smoke. They also have a fried squash appetizer that I recommend. Read more

Jerry Mottola 1 year ago
5

The BBQ was delicious. The atmosphere was inviting and clean. Our server was EXTREMELY friendly. Will return when I?m back in... Florida. Read more

J P 1 year ago
1

Food was cold, tasteless. Meat hard and dry. Full rack of ribs had to be thrown out. Family meal chicken was tiny. Meat was hard... to chew and very dry. No amount of BBQ sauce could save it. We got the brisket with the family meal. It was ok. 45 minutesuntil the first batch of food came out. The rest never made it to the table. We had to finally cancel it. Garlic toast was colddry with no butter or garlic. The cheese fries were actually very good. We all had to eat that instead. Manager advised thatthey were shortstaffed. Removed the bad items from the bill. Maybe they were just having a bad day. There were lots of customersin the building. Will try again in the future. Read more

Quentin Lewis 1 year ago
5

Taste and appearance were truly great, the brisket and turkey were moist, juicy and tender! Chicken had a beautiful smoky flavor... and great taste, not overpowering. The restaurant itself was spacious and the staff very accommodating and gracious taking careof our needs Read more

Yvette Rubero 1 year ago
5

It was my daughter?s 19th birthday and no other restaurant in the area wanted to accommodate a large party. However, Lou?s... Bono?s did not disappoint and quickly and graciously accommodated our party! Our waitress ?Cat? was top of the line! She waspatient, funny, courteous, and provided THE BEST CUSTOMER SERVICE I HAVE EXPERIENCED IN A VERY LONG TIME!!! She served ourcrazy bunch with a smile and even gifted my daughter a tray of cupcakes! Thank you ?Cat? for being such a WONDERFUL ANDDELIGHTFUL PERSON! Our group will most definitely continue visiting and dining at your restaurant! The food and staff wasamazing and deserve great recognition! Read more

Willia Stepney 2 years ago
4

New to eating at this establishment. I ordered the char-grilled chicken sandwich, fries and sweet potato. The food was... delicious. I returned the next day and ordered the chicken tenders platter with fries and a sweet potato. Didn't care for themustard/vinegar taste of the original BBQ sauce but the hot version is pretty good Read more

Ann Bolebruch 2 years ago
4

First time at the recently rebuilt Bono's and have mixed feelings. First my review is either a strong 3 ? or a weak 4 ?. Reasons... are across the board. Our party of 5 arrived at 6pm and were seated right away. Welcome service was slow but that's due tolimited staffing. Our server seemed new and overwhelmed by the number of tables and other duties she was attempting to perform.Normally that would be 3 ? but during these times give her 4 ?. May I suggest that as you are doing so many things that you scanyour area as diners are trying to get your attention. The food was good but rather slow coming out with items forgotten as wellas utensils so 4 ?. We ordered several different choices. Bill had the 2 Meat large platter with Brisket and Sausage $16.99which was good but a little light on quantity but still 5 ?. I had the 6 Wings and ordered the Fried Corn but got French Friesand no corn 3 ?. Guest had the 1949 Burger... rather overcooked and dry so 2 ?. Another guest did ribs, good but nothing towrite about 4 ?. Another got the Cheese Burger again dry so 3 ?. Drink refills were slow in coming and after a guest went to themanager she assisted our server in straightening things out including the Checks. As you can see we had issues, not enough togive a poor review but enough not to give it a great one. One final Big Negative... these were the most uncomfortable chairs wehave ever sat on in a restaurant. Our entire party complained to each other almost to the point of wanting to stand to eat andeven leaving before we ordered and the food came. Bono... please change the seating or provide cushion for the chairs as theyget 5 ???????????????????? and are a pain in the Butt. Read more