Reviews for Charleys Cheesesteaks in Jacksonville, FL
Best cheese steak sandwiches! Hot fries. Peach lemonade is the bomb. Thanks Court!
Located inside the mall in an upstairs food court. Service was quick and as usual, the Philly cheese steak sandwich was... delicious. Read more
?Closed? 17 minutes before 6:00pm, change your hours if that?s the case or stay open until you?re suppose to Edit: I followed... up with an email and received no response of this issue. I will be keeping the 1 star review and not visit this location again.Firehouse is right down the road and has better employees and options. This location is in a mall so they know they can bangcustomers for a quick buck and won?t suffer any consequences. I enjoyed Charley?s overseas but back home this isn?t what Iexpected! Read more
Lee Young tried to charge my autistic brother for FOUR large Philly cheese steaks when he just ordered one. Because my brother... is autistic, he didn?t know that one Philly cheese steak shouldn?t cost $65 so he swiped his card. It took someone else gettinginvolved for my brother to get a refund. I?m sorry, but you don?t ?accidentally? charge someone for four meals when they onlyordered one. Avoid this place, they take advantage of people with disabilities. UPDATE: I received a call from the owner whowas yelling at me that this was a misunderstanding and that I should remove my review. Turns out it wasn't just any employeethat overcharged my autistic brother, it was the owner's WIFE. No, you don't "accidentally" charge someone for multiplesandwiches and only give the customer one sandwich. The owner's wife saw an opportunity to steal from a vulnerable person andshe did. This isn't the first time this has happened to my brother. Mistakes do happen, but not mistakes that take $50 more thanwhat the initial order was, only to be clarified after someone else calls you out on it. Instead of simply apologizing for theerror or trying to rectify the situation, they called and screamed at me for three minutes insisting they are actually "goodpeople". Read more
Over priced food just for 3 subs with no fries??? They weren't even good for 50$ they're so slow making the food that I could've... been a grandpa and I'm just 18 years old!! The Manger is mad rude and the dude making my order was as slow as a snail andcouldn't hear me when I was speaking loud and clear the mayonnaise made the sub super soggy and almost throw up for that reasonand when I asked for no tomato and STILL GOT THEM also the meat had no flavor and I checked if I had covid and got the sub againjust incase and STILL TASTED NO SEASONING I would rather eat bat soup then come again Read more
Dana and Dustiny knew how to take my wife order. Online stated vegetarian sub but when we got there took 15 minutes and two... remakes to not put meat on the cheese streak. Jalapeños cheese steak I order got home it was regular cheese steak. Thisplace been open for 4 days. Can they get it right? Read more
Love this place. The service is always great.. the cooks behind the counter are always polite and the food is bomb
Horrible staff. Got upset when I asked for a refund because they did not have the items in the meal I ordered and not one... notified me until the food was already picked up front counter. Read more