Reviews for Chili's Grill & Bar in Jacksonville, FL
The kitchen staff at Chilis in Orange Park think they are funny today. They just ruined a perfectly good meal of steak nachos.... Usually they have jalapeños on them, but lite, not to the point of choking on them. Read more
It was a Charles Dickens visit. My 79 year old mother asked to have her birthday lunch at Chili's to get her free dessert. The... food was great, steak and asparagus cooked perfectly. And then there was Taylor, our waiter. He did not seem to know basicknowledge or have adequate skills. She did not receive the usual email reward. She offered to show her driver's license. Iasked to speak to a manager to override or make a good-faith exception. Her mango tea was never refilled either, much lessoffered a tea to go. I had to get another waiter to remove the chips & salsa from the kiosk. Taylor hid from the rest of ourvisit. I do believe additional training would be beneficial for young Taylor. It's a shame that my mother did not receive hercake on her special day. Read more
This is a BBQ Brisket Burger. The selling point is the brisket and there was barely the presence of it. The wait staff ignored... requests for refills of drinks and were not attentive once the food arrived at the table. This was a very lackluster experience. Read more
Service at this restaurant seemed much better prior to the pandemic. You would think service would?ve improved since restaurants... are wanting people to return to support their establishment. I ordered Cajun Shrimp Pasta and yes, there is a food shortage butit also appears to be a portion shortage as well?I feel if I dined inside verses ordering to-go, my portion size would?ve beenmuch larger. Read more
This was our first and last time at this location. We ordered drinks, apps, and food for our family of 5. When the food arrived... everything looked good. I cut a large piece of broccoli and as I went to take a bite I noticed something on the bottom half - itwas a MAGGOT cocooned onto the broccoli. The manager apologized and said they take the meal off of the bill which was the rightthing to do. Outside of the maggot, I had an issue with the manager who repeated approached our table multiple times to spit outsome other excuse as to why it happened. He blamed the staff not looking, the kitchen just cooking in batches without giving asecond thought, and other things. He also kept asking if I wanted something else and after the 3rd time he said ?Yeah I guess Ican?t blame you? No thanks. Read more
server was not very friendly and didn't seem too happy about his job. The food took a very long time to come out. Chipotle honey... crispers were under cooked and the Chicken on cajun pasta was very very dry. cole slaw, was basically just the cabbage, had nodressing on it. also, my boyfriend said, as he was entering the bathroom, our server was just finishing at the urinal and didnot wash his hands upon leaving???? Read more
Waited forever to get food. Waiter wasn?t very happy and the dude didn?t wash his hands after using the bathroom (he was in... there at the same time as I) wouldn?t recommend going for food. The bar staff are pretty cool tho from a previous experience Read more
Waited 10 minutes curbside before having my passenger go inside. Meanwhile, an employee comes out and goes around to every... single car, including mine, to ask for names. I told her my name and she said she was about to bring mine out. Apparently whenshe went back inside she threw her hands up and said she didn?t know whose order it was. She asked my passenger what order hewas there for and then she handed him the bag she walked around the parking lot with. When we checked in, it asked for theparking spot number, so I?m unsure how she didn?t know whose order it was. Food was cold, low quality and lacking presentation.The salads literally were just iceberg lettuce, canned salsa, and cold chicken. The fries were a disaster. Chips were smashed.Id never spend another dollar of my money at this establishment. Read more