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Reviews for McDonald's in Jacksonville, FL

Kelly Self 1 year ago
1

The sign on the door said dining room opened at 6am. My family arrived at the restaurant after 7am to use the restroom and grab... breakfast. Two employees inside saw my son and I approach the door and try to open it, but it was still locked. After theemployees saw us, they walked around the counter and completely ignored us. We knocked to get their attention and they continuedto ignore us. They lost a sale and my family went next door to Burger King where we had friendly service. We will make it apoint to never stop at this location again. Read more

Juan Fumero (Jr) 1 year ago
3

Dirty tables, closed kiosks, down machines and again no icecream machine. They don't let you order on the front counter but 2 of... the 4 kiosks we're closed. Read more

Leighann 1 year ago
2

Tons of bad experience lately. From being 'closed' during normal hours yet having emoloyees outside eating food. To not... fulfilling online orders and them refusing to cancel and refund money or even fulfill the food order. Always long lines withmediocre, unwilling to work employees just for some barely warm food unfortunately. Don't recommend at all Read more

Peter Baldwin 1 year ago
2

This is one of those places demonstrating what has gone wrong with fast-food ?establishments.? The place is completely focused... on the drive-through customers. The interior is dirty and despite ordering at a kiosk, you will not be graced with delivery. So,you work with one of those stupid screens and in the end you still need to go to the counter to pick your food. Read more

TF Farrow 1 year ago
1

Food was cold before it made it home ( only 5 minutes away) the fries were the only thing that was delicious, though lacking... salt..the burgers were overcooked and in all honesty..burnt.. with a penny size amount of condiments and a stale bun.. guess itall depends on day and time ( I purchased at 6pm ) McDonald's is I've noticed a hit or miss at most I've been too and this onewas no exception..I wouldn't stop again. And can't recommend stopping..there's plenty of other fast food burger places that havebeen better. Read more

Dora Shean 1 year ago
1

This is the worst McDonald's ever and we've been all over the state and country. Here for work and tried them twice. Both times... horrible food and both times wrong/missing items. This time nuggets were so dried out they were crunchy and you could see spacebetween the dried out chicken and coating. Both times honey mustard for honey, is there a disconnect where no one there knowswhat honey is? Been eating nuggets for 40 years and never had such a hard crunchy shell. Just bad. Read more

Tamera Lanier (Gaga) 1 year ago
5

Khloe our cashier absolutely amazing thank you! She remade our iced coffees the correct way! The lady in the gray... shirt,blackjeans was rude and said nothing sugar free was good and refused to fix them. Great customer service Khloe! Read more

John Filer 1 year ago
4

They are sooooo busy and so short staffed that they have to make decisions, cook awesomeness or restock tea, napkins, and... ketchup......the store is clean and service is friendly. Read more