Reviews for Pizza Hut in Jacksonville, FL
First of all, I'd like to mention the one employee working front and back by her dang self! I was waiting on the lobby (along... with 8 others) for 20 min to pickup an online, already paid for order. S several others were there to pickup also. There wasonly 1 lady working and while she was hustling, that only goes so far. A driver was helping her but rude as hell. Shame on thefranchise I owner, making pizza hut lose alot of business and making them look awful. Everyone in the lobby was so frustrated bcmost were just PICKING UP ???? Read more
I usually go to this location on my lunch break. Fast and friendly service. I recently tried the new Melt and it was delicious... ???? Read more
It's been awhile since I've ordered from Pizza Hut and after my order today, I can definitely say it wont take long again to... order for my family for the food was SUPERB. Great job ???????? Read more
I stopped going to pizza hut in the past because there was never enough cheese on the pizza and the toppings and sauce didn't... taste right to me . So I decided to give it a try again and wow! What a difference in the taste and the way the pizza looked. Itactually looked like the pizza on their commercials. Very satisfied with the changes they've made with the pizza and I'm acustomer once again Read more
We ordered The Edge pizza, but most of the toppings were in the middle of the pizza. Had them remake it and it looked worse than... the first one, hardly any sauce and not the extra cheese we paid for. Had them to just give us a refund. Unfortunately we wasted 45 minutes to an hour and still didn't get what we wanted. This store continues to go downhill. Maybe they should just closedown because they obviously don't care about their customers. Read more
I made an order online, two pizza, one with chicken and the other with extra pepperoni with a side of mozzarella and chicken... wings. Well first, the delivered the pizza and forgot about the wings and mozzarella. I called them and told them. When I checkthe pizza, chicken was okay but pepperoni was supposed to have extra pepperoni on it but only had 2 pieces of pepperoni persliced. I called one more time and told them about the pizza and they said they couldn?t do anything about it. I explained tothem that I pay for it, if they can fix it or do something about the money I pay for it and they keep saying the can?t donothing. I proceeded to ask for the manager, they told me he was busy and put me on hold. After a long wait they just hang upthe phone. It?s really disappointed that besides everything was messed up, they charge me for stuff that wasn?t provided it andhang up on my face waiting for the manager (James). I couldn?t enjoy the food and spent unnecessary money for it. Read more
Do not eat at this restaurant they leave the Alfredo sauce out over 4 hours just to prep pasta dish. No one barely uses gloves.... Food sits out for hours before being put back in the refrigerator. The head Manager Clayton don?t think women are capable ofdoing the same things men can do. On Top of that I?m also black which I was the only black female on the morning shift. I had aemployee tell me over and over how some who works there is basically Racist why this kept coming up in our conversation I haveno idea. I call a guy that was over management he told me he was going to handle it. He way of handling it was transferring me.How does that stop the problem? Someone else is gonna go through the same thing. This location can not hold on to employeesunless you are friends with the manager Clayton. Also what Manager text a message employee a lot after 1a to give them theirschedule unprofessional. 5844 Atlantic Blvd Read more
The pizza hut is very good from where I order at. The toppings are plenty. People are nice.