Reviews for Starbucks in Fruit Cove, FL
I was patiently waiting to make my order in person line. At the same time they had a fender bender in their drive thru. They... were very busy. I was still greeted by Rachael and Nic. Nic apologized for my wait and offered my drink on the house. While Iwaited the other baristas were very kind. Read more
They were quick, clean, and got my order right. The outside covered sitting area was very nice.
I came in on a Saturday evening for a cup of drip coffee. There were hardly any customers. When I ordered a drip coffee and... asked if it was relatively fresh they said yes. What I got was a lukewarm cup of stale coffee. I think McDonalds across thestreet has better coffee. This is the third time in a row I have had a bad cup of coffee at this Starbucks. I have tried tocontinually give them the benefit of the doubt, but I doubt they can deliver a decent cup of coffee. Read more
Can we please stop with the cash grab of accepting mobile orders while simultaneously closing the lobby and forcing customers... that already paid to wait in a 30 minute drive through line or punt on their order? Honestly it?s embarrassing. I realize COVIDand staffing pose challenges, but just disable online ordering if you cannot support it. Read more
Starbucks is great, I almost always order on my phone because I have difficult orders you may say. I'm giving Starbucks four... stars because a lot of times I may have the same order but it tastes different. Sometimes they will forget something like thesweet cream foam(which you get charged an extra dollar for), and they will dump out a little bit of my coffee and then put it ontop ???? But they would happily make me a new coffee I just feel really bad because they're so busy so I don't want them to dothat!! Overall customer service is awesome, the employees are awesome, I'm probably the problem ??????????????? Read more
I enjoy Starbucks, and the staff is typically friendly, but today was a little different. I used my mobile app to order the... Madeline chocolate dip cookies. When I pulled in the drive-thru, I was given regular Madeline cookies. When I asked whether theyhad a Chocolate dip, he responded no, that they were out. I thought that was odd because the app usually alerts me when aproduct is out of stock, but it didn't this time. I later called the store to inquire about when they would have more in stock,and I was told they were not out Of stock. I was craving for Madeline's chocolate dip and ended up paying for something I didn'twant. Read more
The employees at this location are always very friendly and professional. My cappuccino and pup cup were perfect. There is... always a long line, they moved the line fairly quickly, but I wish there always wasn?t such a long wait here. I don?t think it?sStarbucks fault though :-) Read more
It doesn't matter what time you go to this Starbucks, it is the slowest one on san jose. It takes at least 15 minutes to make 2... vanilla sweet cream cold brews..it doesn't matter the staff that is working, it will take way to long. The other 2 starbucksmake it in less than 5 minutes! Read more