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Reviews for The Cheesecake Factory in Jacksonville, FL

Melissa Calvillo 1 year ago
3

They changed the ingredients to the Thai lime cilantro chicken rice dish. Instead of Mango chunks, they're using pineapple. Had... I known ahead of time, I would have ordered something different. Was looking forward to that Mango! Burgers are thick. Darkatmosphere. Excellent waiter. Hostess lacked any charm. So-so for a $45 meal. Read more

Kenzie S 1 year ago
4

The steak diane had a sweet sauce and was very good. Potatoes were great and the salmon was average. I loved the whole head of... broccoli ???? The customer service was beyond excellent. I got the tuxedo cheesecake. Super sweet but good. Husband got the hotfudge sundae with ice cream. Also really sweet. If you're wanting a good cheesecake, this is obviously the place for it. Read more

J Quinn 1 year ago
4

The food was actually really good! The ambience was very welcoming. Our waitress could've been a little more pleasant &... diligent, but I overall enjoyed my visit. They could do better with the quality of their to go boxes too. I almost dropped myfood just grabbing it out of my bag smh Read more

Cousin Marvin 2 years ago
3

The Inside is amazing. Really creates a ambiance. The wait was only a few minutes for a tables for six. Every point of service... today was quick and efficient and I don't mind that.The waitress we had was great very attentive and gave recommendations. Nowthe problem the menu is as long as the old testament. While the food came out hot and fresh I've had better. The cheese came inand saved the day. My favorite was actually the original with strawberry's. I would actually recommend. Checking out the menubefore you go. That will help on selection time. Read more

Cecilia Ruiz 2 years ago
5

What can I say about this WONDERFUL Restaurant except that we were happy to finally stop by it ???????????? Customer service... 100% Clean 100% Food 100% Of course we asked if we can buy one of the whole Cheesecake on display or did they just sell perslice only ???????????? they said ' YES!!!' Which was a plus ????????????????. If you haven't check it out yet I recommend youdo. You won't be disappointed???????????? Read more

Loyal Tee 2 years ago
4

This was our 1st trip here & despite mixed reviews, our experience was a nice one. All of the food was good, with the exception... of the fish and the drinks could stand a little more flavor. I normally don't eat cheesecake, but I tried the red velvetcheesecake. To my pleasant surprise, it was actually pretty good!! The ambiance and decorations were lovely. I'm definitelyplanning another visit....this time without the kiddos. ???? Read more

C G 2 years ago
4

I would love to give this place a five-star rating. I do love the cheesecake factory. The service is great and of course the... atmosphere is wonderful. The only problem I had was that my orange chicken plate that I ordered was surprisingly a little thinon the chicken and more on the breading. As you can see from the attached photos it was not up to par. My wife and son bothenjoyed their meal. I wish I was able to say the same. Read more

S. TILLMAN 2 years ago
5

We have been coming here for years and I am ashamed that I have not left a review before. The service has always been... excellent, the food comes out as described on the menu and of course there is the whole dessert issue to indulge yourselfwith. Today we were treating one of our staff and we let her pick anywhere in Jacksonville to go , our treat and ?The CheeseCake Factory ? is where she chose to have lunch. And what a great choice she made. Kayla was our server today and she did anexcellent job taking care of us and we would love to have her again. The meals are so huge that we all had plenty left over foranother meal tonight. I must say I chose the ?Curry Shrimp dish with Chicken ? and it was the best choice I?ve ever made off ofone of the most extensive menus I?ve ever seen. Certainly not lunch on a budget, Burt considering we all will get 2 meals eachout of today and all had cheese cake left over for later, maybe not a bad deal after all. I loved it ?? Read more