Reviews for Vino's Pizza & Grill in Jacksonville, FL

Our family loves this place! Kids love the cheese pizza, the wings are amazing, also pasta! Hole in the wall but the food is... AMAZING! Read more

DO NOOOOTTTT ORDER FROM THIS CLOWNS. VERY POOR CUSTOMER SERVICE AND THE ORDERS TAKE 2 HOIRS TO MAKE. REALLY RIDICULOUS. HOPE... MORE CUSTOMERS SEES THIS AND HOLD THEM ACCOUNTABLE. NEVER AGAIN PS Sense I can't reply to your comment. I had to edit thisagain. We order from you guys because we understand that mistakes are made. But when is consistent, then you have to hold themaccountable. There have been time where you give us the wrong order and also tardiness. Like I said you just lost your customerand with that attitude of a clown that you are I hope your business strive because I won't see it to go far with that kind ofcustomer service. Read more

Awesome customer service and extremely friendly!! Best pizza in town and cooked to perfection.

Ate here for the first time yesterday... for the last year or so we've frequented another 'New York' pizza restaurant that's... only slightly closer to home. We were pleasantly surprised by the quality of the pizza and the reasonable pricing. My wife snd Igot an XL cheese pie and two drinks for less than the other guys charge for just the pie. It wasn't planned but these guys areour new go-to for pizza until something changes. Well done! Read more

From reading the reviews it looks like there is theme here with the owner..... no accepting/responsibility for errors made,... therefore losing business because of it. Very sad. I had the same experience ordering takeout. I was delivered the completelywrong order, and in trying to get my correct order as a replacement, I was refused this. Not a good look, and definitely won’tbe ordering from here again. As someone who loves NY style pizza, I was extremely excited to have their pizza, but I’ll betaking my business elsewhere. Good luck, and maybe it’s time for some changes... Read more

The food is delicious. The customer service is terrible. We ordered dinner tonight, it took an hour and a half, with very little... communication about the order. Time isn't the issue, communication is, when I call to check on the status of the delivery, I amhung up on, before I even had a chance to say what I wanted to say. Then the delivery arrives, we ordered a special, buy one getone free, and only received one pizza. Before I even attempted to say something to the delivery driver, he drove away sofast. Maybe an in house or pick up experience would be better but customer service goes a long ways in my book. Not everyonehas a ton of money to toss out the window, and this was supposed to be an evening without hassle, that has turned into chaos.Treat your customers with respect and it will come back to you the same way. Read more

4/5 stars here. They have delicious calzones. The crust is slightly sweeter and light. The mozzarella is really fresh and tasty.... It felt like eating a deep fried cheese stick. Also, the pizza crust is crispy yet slightly chewy. I do think they could improveon the interior and exterior of their store. The quality of their food is better than what they show from the appearance oftheir restaurant. Read more

Holy Krazy zepoles , this little fried dough dusted in white soft sugar dunked in their home made rasberry sauce is amazing !!... They have been here for ever and I have been ordering their food late at night in the hospital open super late and their pizzaand wings are on point !! If u see the owner tell him u saw jp from #jaxlocalvibes Read more