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Reviews for Domino's Pizza in Jacksonville, IL

Jacob Daniels 1 year ago
1

This was a terrible experience from start to finish. The website wouldn't allow me to order.. so I called and got a call center... rep that spent 10 minutes trying to put in my address, no luck... transferred me to the store. After a good 40 minutes I finallygot the order placed. When the food came, it didn't get better from there. It went downhill actually. Hair in the sandwich,completely undercooked and inedible pizzas. I will not recommend. If I could have my money back I would have rather eaten airfor lunch. Read more

Mike B. 1 year ago
4

Only giving them 4 stars cause they got rid of there pasta bread bowls, was the best thing they had. There Pizza is good so is... there cheese bread. BRING BACK THE BREAD BOWLS Read more

RAM SESHU Mannam 1 year ago
4

One word review:- Above Average Taste - 4/5. Quantity - 4/5. Quality- 4/5. Cost- 4/5. Hygiene - 5/5. Cleanliness -5/5. Overall-... 4/5. -> I visited this place lots of times. Here is my experience -> Very good Employees. I really love them. They don?t getfrustration even when I visit at closing time to order the pizza. They are simply superb. ?> I always order Chicken Pizza.Sometimes taste is not good. Sometimes very good. ?> costs are always changes. I don?t understand this. One week back I orderedlarge pizza. With the discount the cost is $11.80. 3 days back the cost is $15.70. Why its always changes. I never understandthat. ?> Quantity is okay. Large is perfectly set for 2 persons. ?> They took lots of time to deliver the food. I faced thisworst situation 2 times. Really worst delivery service. From that 2 incidents, I never prefer the delivery. I always goes toorder the pizza in person only. ?> overall my experience is Above average. Thank you so much???????? Read more

Brittany kokas 1 year ago
3

Pizza was very sloppy. Wasn't warm. Garlic knots were good just to kuch garlic butter soaked thru the box.

G Clatterbuck 1 year ago
5

This location has a few tables inside so that one can dine after picking up your order. This is quite appealing but little... known because in my last 3 or 4 visits I only saw one other couple doing so. Read more

Porky Hog 1 year ago
2

waited in drive up for like 2p minutes. my food was ready having ordered on line earlier. But instead of asking the driver of... the car in front of me to pull up. They made me wait until other guys food was ready. Probably ran out $20 in gas Read more

Garrett Wardell 1 year ago
1

Ordered a Pizza at around 4 and it sat on ?quality check? from 4:17 to 4:45 so I called and asked if my pizza was on the way,... and of course my pizza and sides that have probably been sitting cooked for 20+ minutes have not been sent out, asked for arefund and was responded with no answer and the transfer of the call being extremely rude?. Absolutely no point in trying toorder from this place, they didn?t even answer the phone I sat for 30 seconds waiting for a response and the girl goes ?yeah,hello, this is dominos? beyond unprofessional for subpar pizza? Read more

Honest Reviews 2 years ago
1

Placed an order this evening and I didn't get my order. Online the tracker said it was being made and showed it was in the oven... and went through quality check and then was sent out for delivery. After about 20 minutes the order was still not here so wecalled and after speaking to two people we found out our food wasn't even made . Very disappointed after an hour of wasted timeand no food no coupon or complimentary item was even offered . They said they were out of sandwiches so they never made any ofmy order. Very displeased with this. They could have at least made the rest of my food and threw in a bread or pasta . Also I'mupset with the tracker this is entirely the reason I'm giving this a one star . You went through the entire process making methink I had my order on the way and it wasn't even made. So either the tracker doesn't work or someone lied either way this isvery deceptive. So I decided to try to order a second time thinking it may be a bad night and did a pick up order ( June6th)... and the following pictures are what we received... There are no words to describe this . No cheese and burnt . Calledthe store and got a very snotty person " Isabella?" Who didn't want to do anything about the order . Did not replace it and toldus it was our fault for ordering online. If it had been a phone order she could have helped us . She was very rude andunprofessional. We did not look at the pizzas until we got home .. had we saw what we were getting we would have refused thepizzas and went to another place . Read more