Reviews for Carolina Ale House - Jacksonville in Jacksonville, NC

Our server, Cheyenne, was the best. Attentive and so nice. We loved how you had plenty of options for watching our local... football team (lose). The patio is a great space, but the inside is great as well. We loved how you expected people to hang outand didn't rush us through. Our food was very good. You have a great menu. We were vacationing and if we are back, we know wehave a good place to look forward to again. Read more

Four or five stars because it has a *really great* space out on their patio/bar. Perfect for groups, parties! And, our server... was great! Cheese curd appetizer was yummy and fun! Inside is typical of most American food restaurants; busy, vintage decorand dark. Three stars for food: we would give it a mere two or three stars for the real food. It was just OK. The pasta saucewas not very good quality nor was the batter for fish n chips. Both had very little flavor. Really disappointed in the foodexperience since we love our Fish n Chips and Alfredo Sauce. Not sure what happened there. Such a disappointment and spent moneyon food we disliked. Hate that! Read more

What an amazing experience...cheese curds, fish sandwich and of course the beer selection was top notch! Our server (Alyson) was... fantastic and definitely on point!! Great group of people working there, definitely worth the stop!! Read more

I was a bit reserved at first because we had to wait a quite awhile to even be acknowledged. I was very happy with our visit... here though. Our server, Brie I believe, was awesome. We always had something to drink and she was attentive without being toomuch. Food was great; our guests loved it! I highly recommend this place. Read more

This was probably one of the worst restaurant experiences I?ve ever had. We were a party of 6 with 4 adults and 2 kids. We were... seated just around 7. The waitress took our drink and appetizer order and did not return to the table until after we hadfinished the appetizer. We didn?t receive straws for some drinks even though we asked and no plates for the appetizer. She tookour order after we had been there over 30 mins. When we placed our order, we asked for drink refills and different drinks. Wenever received them. She asked if we would like to-go drinks and never brought them out. While we were waiting on our food tocome a roach was on the floor next to the table. A waitress stepped on it. She and another waitress casually laughed about it.At this point I?m just ready to go, asked for the food to be packed to go. I paid for the entire meal $99.05 and left $20 cashon the table. I always believe in tipping even though the service was the worst I?ve ever seen it. A different waitress broughtout our food and apologized for the wait, but it wasn?t the fact that we were there for an hour before receiving food. It wasthe poor service while waiting for the food. Our waitress never returned to the table to apologize for the experience, nor wasthe manager called. To top it off I was charged for 12 wings when I only ordered 6. I did receive 12 and unfortunately couldn?teat them because they were undercooked. To say the least, I will not be back. Worst restaurant experience ever. Read more

First timers- we're new to NC and we loved it!! We ordered Frickles ( fried pickles with ranch) they were very good, then i had... the steak and cheese, I switched up the cheese to American, to make it an authentic Philly cheese steak! I choose veggies as myside- broccoli & cauliflower, so yummy! My daughter got the Buffalo chix wrap with fries, she loved it. And for dessert, donutsdrizzled with chocolate and caramel sauce ????. Our waitress was Robin, an absolute doll, I will go back for sure andrecommend her. The place has a nice vibe, even a TV in the restroom???? Read more

Ok so we went to the one in Wilmington and had a terrible experience; corporate was suppose to reach out.. they never... did. Figured we would give Jacksonville a shot, NOPE, wrong move? even worse! This place was terrible!! The waitress wasawesome! Drinks were watered down, waited an hour for the food only to then be told they ran out of steaks at 7pm on a Fridaynight!! How is that even possible? You have one steak on the menu, stock it! Made adjustments.. since ?they?re out of steaks?ordered Salmon, subs, etc. Salmon was dry and burnt, veggies were ice cold, subs were dry and over cooked, burger tasted worsethan McDonalds processed junk with some precooked bacon on it ????..Again, after we waited almost another hour. I?m sodisappointed to be a Carolinian and Carolina Ale House is a huge let down when you have family come to visit! ????????????? Read more

Amazing food and quantity for a fair price. The food came out in good time and was delicious! Although our waitress in... particular seemed as if she didn't wish to be there, I still enjoyed my first time there. The decor was nifty and set a niceenvironment. Will return! (4/29) I have returned to Ale House and had an even better experience than the first time. Again Iwas seated quickly, brought my drinks fast, and our appetizer was hot and delicious. We always get the Chicken Nachos, becausehow can you NOT!? I got the pimento cheese burger and I couldn't believe what I've been missing out. Carolina Ale House, youhave a permanent returning customer. Please thank your cooks, as I am one myself, and can see the care and dedication put intotheir work. GOOD JOB ALE HOUSE!! #ALEYEAH Read more